At a Glance
- Tasks: Support residents with diverse needs, enhancing their quality of life through kindness and skilled care.
- Company: Durham Careline, a family-run specialist care provider focused on dignity and individuality.
- Benefits: Flexible hours, paid training, career progression, and employee wellbeing support.
- Other info: Join a valued team dedicated to empowering residents and promoting their wellbeing.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: No experience needed; just bring compassion, patience, and a desire to help others.
The predicted salary is between 27000 - 28000 £ per year.
Our residents live with a range of needs including mental health conditions, learning disabilities, acquired brain injuries, and physical disabilities. Many have experienced trauma, exclusion, or long periods of institutional care. Your role is to help change that narrative - to provide consistency, kindness, and skilled support that genuinely improves quality of life.
Location: Evenwood, Bishop Auckland
Salary: £13.04 per hour
Job Type: Permanent / On-site
Contract Type: Full-time
This is a highly rewarding but demanding role, suited to people who want to make a real difference and who believe everyone deserves dignity, respect, and the opportunity to live a meaningful life.
Key Responsibilities- Supporting residents through distressed or challenging behaviour, using Positive Behaviour Support (PBS)
- Building trusting, respectful relationships, even during difficult moments
- Assisting with personal care, daily routines, and household tasks
- Supporting residents with shopping, appointments, and community activities
- Encouraging independence, choice, and skill development
- Helping residents engage in positive experiences that enhance their wellbeing
- Maintaining a safe, structured, and supportive environment for everyone
This role is about seeing the person behind the behaviour and working as part of a strong, supportive team to help residents feel safe, valued, and understood.
What We're Looking ForWe are looking for people who are:
- Calm, patient, and emotionally resilient
- Able to remain professional in the face of challenging behaviour
- Compassionate, open-minded, and non-judgemental
- Strong communicators with good listening skills
- Reliable, positive, and committed to teamwork
- Passionate about improving lives, not just providing care
No previous experience is required, but desirable. Full training is provided through our Careline Academy, including behaviour support, de-escalation, and safeguarding.
About UsDurham Careline is a family-run, specialist care provider supporting adults with complex and challenging needs, including acquired brain injuries, neurological conditions, mental health needs, learning disabilities, and physical disabilities. We believe in doing the best for our residents, even when it's difficult. Our focus is on dignity, individuality, and real-life outcomes – not just care, but support that helps people grow, reconnect, and live fuller lives. Our teams are highly valued, well-trained, and supported to deliver exceptional care in environments built on respect and inclusion.
Benefits Of Working For Durham Careline- Flexible contracted hours to suit your lifestyle
- Fully paid 7-day induction programme through Careline Academy
- Excellent career progression and training opportunities
- 24-hour employee assistance programme for wellbeing and support
- Permanent and 0 hour contracts are available
- Company pension scheme
- Free onsite parking
- Uniform provided
We are committed to safeguarding and promoting the welfare of vulnerable people. An enhanced Disclosure and Barring Service (DBS) check will be required.
Support Worker - Bowes Court - Evenwood employer: Careline Lifestyles
Contact Detail:
Careline Lifestyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Bowes Court - Evenwood
✨Tip Number 1
Get to know the company culture! Before your interview, check out Durham Careline's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Support Worker, you'll need to be a strong communicator. Try role-playing common scenarios with a friend or family member to build your confidence in handling challenging situations.
✨Tip Number 3
Show your passion for helping others! During your interview, share personal stories or experiences that highlight your commitment to improving lives. This will demonstrate your empathy and dedication to the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and gives you a better chance of standing out in the hiring process.
We think you need these skills to ace Support Worker - Bowes Court - Evenwood
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting others shine through. We want to see that you genuinely care about making a difference in people's lives, especially those facing challenges.
Be Personal and Relatable: Use personal anecdotes or experiences that highlight your ability to connect with others. We’re looking for strong communicators who can build trusting relationships, so share moments where you've done just that!
Tailor Your Application: Make sure to tailor your application to the specific role at Bowes Court. Highlight any relevant skills or experiences that align with our values of dignity, respect, and support for residents with complex needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role and our team!
How to prepare for a job interview at Careline Lifestyles
✨Understand the Role
Before your interview, take some time to really understand what being a Support Worker involves. Familiarise yourself with the specific needs of the residents and think about how you can contribute to their wellbeing. This will help you answer questions more confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Soft Skills
In this role, qualities like patience, compassion, and strong communication are key. Be prepared to share examples from your past experiences where you've demonstrated these skills, even if they’re not directly related to care work. This will help the interviewers see how you can handle challenging situations with grace.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team dynamics, training opportunities, or how they support staff wellbeing. This shows that you’re not just looking for any job, but that you’re genuinely interested in being part of their mission to improve lives.
✨Be Yourself
Authenticity goes a long way in interviews. Don’t be afraid to let your personality shine through. The team is looking for someone who fits well with their values and culture, so being genuine will help them see if you’re the right match for their supportive environment.