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- Tasks: Support individuals with mental health needs and disabilities to live fulfilling lives.
- Company: Careline Lifestyles, a family-run specialist care provider.
- Benefits: Flexible hours, paid training, career progression, and employee support.
- Why this job: Make a real difference in people's lives while building meaningful relationships.
- Qualifications: No experience needed; just a caring attitude and passion for helping others.
- Other info: Join a supportive team dedicated to high-quality care and personal growth.
The predicted salary is between 11 - 14 £ per hour.
Salary: £12.54 per hour
Job Type: Permanent / On-site
Contract Type: Full-time
Location: Brunel Terrace, Newcastle upon Tyne
About The Role
We are looking for compassionate, motivated, and reliable Support Workers to join our dedicated team at St Stephens. In this role, you will support individuals with mental health needs and physical disabilities, helping them to live safe, meaningful, and fulfilling lives. Your day-to-day responsibilities will include assisting residents with a variety of activities—such as shopping, attending appointments, household tasks, and medication administration. Many of the people you will support have complex needs, including behaviours that challenge, requiring patience, empathy, and a commitment to person-centred care. This role is about far more than delivering personal care. You will play an essential part in building trusting relationships, encouraging independence, and promoting positive life experiences. Using Positive Behaviour Support (PBS), you will help residents make choices, develop skills, and feel valued as individuals. Every day will offer an opportunity to make a real difference.
Responsibilities
- Support residents to maintain dignity, independence, and personal choice
- Engage residents in activities both inside the home and in the community
- Assist with personal care, household tasks, meal preparation, and daily routines
- Provide safe and appropriate support for individuals with complex needs
- Use Positive Behaviour Support (PBS) to promote well-being and reduce distress
- Build strong, trusting relationships through active listening and meaningful engagement
- Follow care plans and contribute to maintaining a safe, supportive environment
- Encourage social interaction, community participation, and healthy lifestyle choices
What We’re Looking For
- A caring, patient, and trustworthy nature
- Friendly communication skills and the ability to build rapport
- A genuine passion for helping others and improving quality of life
- Reliability, positivity, and a team-focused attitude
- No previous experience is required – full training is provided through our Careline Academy
If you are compassionate, open-minded, and ready to make a meaningful difference, we would love to hear from you!
About Us
Careline Lifestyles is a family-run specialist care provider supporting adults with acquired brain injuries, neurological conditions, mental health needs, and complex physical disabilities. We are committed to empowering people to live life to the fullest—focusing on dignity, individuality, and well-being. Our teams are passionate, supportive, and dedicated to delivering high-quality care in warm, inclusive environments.
Benefits Of Working For Careline Lifestyles
- Flexible contracted hours to suit your lifestyle
- Fully paid 7-day induction programme through Careline Academy
- Excellent career progression and training opportunities
- 24-hour employee assistance programme for wellbeing and support
- Permanent contracts with paid holiday leave
- Company pension scheme
- Free onsite parking
- Uniform provided
We are committed to safeguarding and promoting the welfare of vulnerable people. An enhanced Disclosure and Barring Service (DBS) check will be required.
Support Worker - St Stephens in Newcastle upon Tyne employer: Careline Lifestyles
Contact Detail:
Careline Lifestyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - St Stephens in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Careline Lifestyles' website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! As a Support Worker, you'll need to build strong relationships with residents. Think of examples from your life where you've shown empathy or helped someone in need, and be ready to share those stories during your chat.
✨Tip Number 3
Be prepared to discuss how you handle challenging situations. The role involves supporting individuals with complex needs, so think about times when you've stayed calm under pressure or resolved conflicts. This will show your potential employer that you're up for the challenge!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Support Worker - St Stephens in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your caring nature shine through! Share personal experiences or stories that highlight your empathy and commitment to helping others. We want to see that you genuinely care about making a difference in people's lives.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for friendly, approachable individuals who can build rapport with our residents. A touch of your unique voice can make your application stand out!
Highlight Relevant Skills: Even if you don’t have direct experience, think about skills that relate to the role. Talk about your ability to listen, communicate effectively, and work as part of a team. These qualities are super important for a Support Worker, and we want to hear about them!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen on joining our team at Careline Lifestyles!
How to prepare for a job interview at Careline Lifestyles
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what being a Support Worker at St Stephens entails. Familiarise yourself with the responsibilities, especially around supporting individuals with mental health needs and physical disabilities. This will help you articulate how your skills and values align with the role.
✨Showcase Your Compassion
During the interview, highlight your caring nature and any experiences that demonstrate your empathy and patience. Share specific examples of how you've helped others in the past, whether in a professional or personal context. This will show that you genuinely care about making a difference in people's lives.
✨Engage with Active Listening
Practice active listening during the interview. When asked questions, take a moment to reflect before responding. This not only shows respect but also demonstrates your ability to engage meaningfully with others—an essential skill for a Support Worker.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how they implement Positive Behaviour Support (PBS) in their care approach. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
