At a Glance
- Tasks: Support residents with diverse needs, enhancing their quality of life through kindness and skilled care.
- Company: Durham Careline, a family-run specialist care provider focused on dignity and individuality.
- Benefits: Flexible hours, full training, career progression, and employee wellbeing support.
- Other info: Join a valued team dedicated to improving lives and fostering independence.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: No experience needed; just bring compassion, patience, and a desire to help others.
The predicted salary is between 27000 - 28000 £ per year.
Our residents live with a range of needs including mental health conditions, learning disabilities, acquired brain injuries, and physical disabilities. Many have experienced trauma, exclusion, or long periods of institutional care. Your role is to help change that narrative - to provide consistency, kindness, and skilled support that genuinely improves quality of life.
Location: Evenwood, Bishop Auckland
Salary: £13.04 per hour
Job Type: Permanent / On-site
Contract Type: Full-time
This is a highly rewarding but demanding role, suited to people who want to make a real difference and who believe everyone deserves dignity, respect, and the opportunity to live a meaningful life.
Key Responsibilities- Supporting residents through distressed or challenging behaviour, using Positive Behaviour Support (PBS)
- Building trusting, respectful relationships, even during difficult moments
- Assisting with personal care, daily routines, and household tasks
- Supporting residents with shopping, appointments, and community activities
- Encouraging independence, choice, and skill development
- Helping residents engage in positive experiences that enhance their wellbeing
- Maintaining a safe, structured, and supportive environment for everyone
This role is about seeing the person behind the behaviour and working as part of a strong, supportive team to help residents feel safe, valued, and understood.
What We're Looking ForWe are looking for people who are:
- Calm, patient, and emotionally resilient
- Able to remain professional in the face of challenging behaviour
- Compassionate, open-minded, and non-judgemental
- Strong communicators with good listening skills
- Reliable, positive, and committed to teamwork
- Passionate about improving lives, not just providing care
No previous experience is required, but desirable. Full training is provided through our Careline Academy, including behaviour support, de-escalation, and safeguarding.
About UsDurham Careline is a family-run, specialist care provider supporting adults with complex and challenging needs, including acquired brain injuries, neurological conditions, mental health needs, learning disabilities, and physical disabilities. We believe in doing the best for our residents, even when it's difficult. Our focus is on dignity, individuality, and real-life outcomes – not just care, but support that helps people grow, reconnect, and live fuller lives. Our teams are highly valued, well-trained, and supported to deliver exceptional care in environments built on respect and inclusion.
Benefits Of Working For Durham Careline- Flexible contracted hours to suit your lifestyle
- Fully paid 7-day induction programme through Careline Academy
- Excellent career progression and training opportunities
- 24-hour employee assistance programme for wellbeing and support
- Permanent and 0 hour contracts are available
- Company pension scheme
- Free onsite parking
- Uniform provided
We are committed to safeguarding and promoting the welfare of vulnerable people. An enhanced Disclosure and Barring Service (DBS) check will be required.
Support Worker - Bowes Court - Evenwood employer: Careline Lifestyles
Durham Careline is an exceptional employer dedicated to making a meaningful impact in the lives of our residents. With a strong focus on dignity and individuality, we offer comprehensive training through our Careline Academy, flexible working hours, and excellent career progression opportunities. Our supportive work culture fosters teamwork and compassion, ensuring that every employee feels valued and empowered to make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Bowes Court - Evenwood
✨Tip Number 1
Get to know the company culture! Before your interview, check out Durham Careline's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Support Worker, you'll need to be a strong communicator. Try role-playing common scenarios with a friend or family member to build your confidence in handling challenging behaviours and building relationships.
✨Tip Number 3
Show your passion for helping others! During your interview, share personal stories or experiences that highlight your compassion and commitment to improving lives. This will help you stand out as someone who truly cares about the residents' wellbeing.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great opportunity to reiterate your interest in supporting residents and being part of the Durham Careline team.
We think you need these skills to ace Support Worker - Bowes Court - Evenwood
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for supporting others and how you connect with people.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant skills and experiences. Show us how your background aligns with our values of dignity, respect, and support for residents with complex needs.
Show Your Compassion:In your written application, emphasise your compassionate nature and ability to handle challenging situations. We’re looking for individuals who can build trusting relationships, so share any experiences that demonstrate this.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at Durham Careline!
How to prepare for a job interview at Careline Lifestyles
✨Understand the Role
Before your interview, take some time to really understand what being a Support Worker involves. Familiarise yourself with the specific needs of the residents and the key responsibilities outlined in the job description. This will help you articulate how your skills and values align with the role.
✨Showcase Your Compassion
During the interview, be sure to highlight your compassionate nature. Share examples from your past experiences where you've demonstrated kindness and patience, especially in challenging situations. This is crucial for a role that focuses on improving the lives of individuals with complex needs.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice active listening and be prepared to discuss how you would build trusting relationships with residents. You might even want to role-play potential scenarios to show how you'd handle difficult behaviours with empathy and professionalism.
✨Emphasise Teamwork
This role requires working as part of a supportive team. Be ready to talk about your experiences in teamwork and how you contribute positively to group dynamics. Highlight your reliability and commitment to working collaboratively to ensure the best outcomes for residents.
