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- Tasks: Support high-quality care services and enhance well-being in the community.
- Company: Join the largest care provider in the UK with a supportive culture.
- Benefits: Competitive pay, guaranteed hours, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in care assessments and a passion for helping others.
- Other info: Dynamic role with a mix of fieldwork and office tasks.
The predicted salary is between 30000 - 42000 £ per year.
At CCH Group, we are more than just a care provider. We are a supportive community with a proud history of raising standards in care since 2009. Today, we are the largest care company in the United Kingdom, with more than 260 locations and 14,000 care professionals delivering 1.5 million hours of care every month.
Location: Darlington
Pay Rate: £12.50 plus mileage.
Hours: Full Time (Guaranteed Hours)
Careline Homecare (CCH Group) is in search of a caring and empathetic Quality Officer to provide dedicated support to the local people of Darlington. As a Quality Officer you will support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care professionals.
Your responsibilities will include:
- Planning: Working with Care Coordinators to support the planning of realistic, effective care worker rotas, with due regard for the particular needs of the individual and the particular skills and attributes of the worker.
- Reviews: Carrying out regular reviews of individual services, including repeated and renewed needs and risk assessments.
- Participate: Participate as required in multi-disciplinary review of service users’ needs.
- Shadow: Shadow new care workers in the field to ensure their competence.
- Observation: Carry out the on-site observation and evaluation of care worker practice as part of routine supervision, in response to particular performance concerns, or as otherwise directed.
The successful Quality Officer will be expected to spend the majority of their working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work. If you’re ready to embark on a rewarding journey where every interaction counts, join us in creating a warm and supportive environment with our clients.
Qualifications:
- Experience in carrying out initial risk and needs assessments in respect of individual service users, either in the service user’s home or, where required, in other settings such as hospitals or residential/nursing homes.
- Experience of working in partnership with service users, their family, carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support.
- Demonstrates a sincere interest in working with our specific client group.
- Successfully passed DBS screening.
- Patience, compassion & a positive attitude at all times.
- Demonstrate eagerness to engage in vocational training programs, continually enhancing skills and knowledge.
- Display initiative and autonomy.
Quality Officer in Darlington employer: Careline Homecare Limited
Contact Detail:
Careline Homecare Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Officer in Darlington
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those already working at CCH Group. A friendly chat can open doors and give you insider info on what they’re looking for in a Quality Officer.
✨Tip Number 2
Prepare for your interview by brushing up on your knowledge of care standards and practices. We want to see that you’re not just passionate but also knowledgeable about the role and how you can make a difference.
✨Tip Number 3
Showcase your experience! Be ready to share specific examples of how you’ve conducted assessments or supported care workers in the past. Real-life stories resonate well and demonstrate your capability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our supportive community at CCH Group.
We think you need these skills to ace Quality Officer in Darlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Quality Officer role. Highlight any relevant experience in care, assessments, or working with service users to show us you’re the right fit.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share your passion for care and how your values align with ours at CCH Group. Let us know why you want to join our supportive community.
Showcase Your Skills: Don’t forget to mention specific skills that are crucial for the role, like risk assessments and multi-disciplinary teamwork. We want to see how you can contribute to enhancing the well-being of our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Careline Homecare Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Quality Officer inside out. Familiarise yourself with the responsibilities listed in the job description, especially around assessments and reviews. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Compassion
As a Quality Officer, empathy is key. Be prepared to share examples from your past experiences where you've demonstrated patience and compassion, particularly in challenging situations. This will highlight your suitability for the role and your commitment to enhancing the well-being of service users.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture at CCH Group or how they support their care professionals. This shows that you’re not just interested in the job, but also in being part of their community and contributing positively.
✨Demonstrate Your Initiative
Talk about times when you've taken the initiative in your previous roles, whether it was improving processes or supporting colleagues. This aligns perfectly with the expectations of a Quality Officer and shows that you can work autonomously while still being a team player.
