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For Companies At a Glance
- Tasks: Lead IT infrastructure, service management, and security for a dynamic organisation.
- Company: Join a forward-thinking IT services company focused on innovation and excellence.
- Benefits: Enjoy remote work flexibility, competitive salary, bonuses, and comprehensive benefits.
- Why this job: Shape the future of IT while collaborating with diverse teams in a supportive culture.
- Qualifications: Bachelor's degree in IT or related field; proven experience in IT management required.
- Other info: Opportunity for travel to exciting locations like Germany and the UK.
The predicted salary is between 43200 - 72000 £ per year.
Location: Remote with travel to Woking, Gloucestershire, Hampshire and Germany
Salary - up to 100k base + bonus + benefits
Job Summary: The Head of Infrastructure, Service Management, and Security is responsible for overseeing the organisation's IT infrastructure, ensuring robust service management practices, and maintaining high standards of security. This role involves strategic planning, team leadership, and collaboration with various departments to support the organisation's goals and objectives.
Key Responsibilities:
- Infrastructure Management: Lead the design, implementation, and maintenance of the organisation's IT infrastructure. Ensure high availability, scalability, and performance of all IT systems. Manage data centres, network architecture, and cloud services.
- Service Management: Develop and implement IT service management frameworks (e.g., ITIL). Monitor and improve service delivery and support processes. Ensure effective incident, problem, and change management.
- Security Management: Oversee the development and implementation of security policies and procedures. Conduct regular security audits and risk assessments. Ensure compliance with relevant regulations and standards (e.g., GDPR, ISO 27001).
- Leadership and Team Management: Lead and mentor a team of IT professionals. Foster a culture of continuous improvement and innovation. Collaborate with other departments to align IT initiatives with business objectives.
- Strategic Planning: Develop and execute long-term strategies for IT infrastructure, service management, and security. Stay updated with industry trends and emerging technologies. Provide strategic recommendations to the CIO and executive team.
Qualifications:
- Bachelor's degree in Information Technology, or a related industry experience.
- Proven experience in IT infrastructure management, service management, and security.
- Strong knowledge of ITIL, ISO 27001, GDPR, NIS2 and other relevant frameworks.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Skills:
- Technical expertise in network architecture, cloud services, and data centre management.
- Technical expertise in Microsoft technology stack including Office 365, Azure and Modern Workplace.
- Proficiency in security tools and technologies.
- Strong analytical and problem-solving skills.
- Ability to develop and implement strategic plans.
- Effective team management and leadership abilities.
Seniority level: Director
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting, Technology, Information and Media, and Information Services
Head of Infrastructure, Service Management, and Security employer: Careerwise
Contact Detail:
Careerwise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Infrastructure, Service Management, and Security
✨Tip Number 1
Network with professionals in the IT infrastructure and security fields. Attend industry events, webinars, or local meetups to connect with others who may have insights or connections related to the Head of Infrastructure role.
✨Tip Number 2
Stay updated on the latest trends and technologies in IT infrastructure and security. Follow relevant blogs, podcasts, and thought leaders to ensure you can speak knowledgeably about current challenges and solutions during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Be ready to provide examples of how you've fostered a culture of continuous improvement and innovation in previous roles.
✨Tip Number 4
Research StudySmarter's values and mission. Tailor your conversations to align your experience and vision with what we stand for, demonstrating how you can contribute to our goals in the Head of Infrastructure position.
We think you need these skills to ace Head of Infrastructure, Service Management, and Security
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure management, service management, and security. Use specific examples that demonstrate your leadership skills and technical expertise.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Explain how your background aligns with the organisation's goals and how you can contribute to their success.
Showcase Relevant Qualifications: Clearly list your qualifications, including your degree and any certifications related to ITIL, ISO 27001, or GDPR. This will help demonstrate your suitability for the role.
Highlight Leadership Experience: Emphasise your experience in leading teams and managing projects. Provide examples of how you've fostered a culture of continuous improvement and innovation in previous roles.
How to prepare for a job interview at Careerwise
✨Showcase Your Leadership Skills
As a Head of Infrastructure, Service Management, and Security, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams, managed projects, and fostered a culture of continuous improvement in your previous roles.
✨Understand ITIL and Security Frameworks
Familiarise yourself with ITIL, ISO 27001, GDPR, and other relevant frameworks. Be ready to discuss how you've implemented these frameworks in past positions and how they can benefit the organisation's service management and security practices.
✨Prepare for Technical Questions
Expect technical questions related to network architecture, cloud services, and data centre management. Brush up on your knowledge of the Microsoft technology stack, including Office 365 and Azure, as well as any security tools you have experience with.
✨Align IT Strategies with Business Goals
Be prepared to discuss how you would align IT initiatives with the organisation's overall business objectives. Think about strategic recommendations you could make to the CIO and executive team based on industry trends and emerging technologies.
