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- Tasks: Support clinic operations by managing appointments and communications.
- Company: Join the Keyhole Heart Clinic, a leader in minimally invasive cardiac procedures.
- Benefits: Enjoy hybrid remote work, 27 days holiday, and a discretionary bonus after 2 years.
- Why this job: Make a real impact on patient experiences while growing your skills in a supportive environment.
- Qualifications: No prior experience needed, just a strong willingness to learn and grow.
- Other info: Occasional travel to London or Nottingham for team meetings.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a motivated and caring individual to join our expanding team as a Medical Operations Administrator. This is an exciting opportunity for someone who is eager to learn, grow, and contribute to a positive patient experience in a medical clinic setting. No prior experience is required, but a willingness to develop new skills is essential. This is a remote role with occasional team meetings in London or Nottingham.
The Keyhole Heart Clinic is a highly specialised service provider dedicated to performing minimally invasive cardiac procedures, leveraging world-class care with state-of-the-art technology. The clinic is committed to delivering an exceptional patient-centred service and maintaining operational excellence to ensure a smooth and efficient experience for all.
Widely recognised for its expertise in keyhole heart surgery, the clinic has earned a reputation as a pioneer in advanced techniques and outstanding patient outcomes, establishing itself as a leader in its field. You will be instrumental in supporting the clinic’s operations by managing patient appointments, coordinating communications, and maintaining accurate records. This role is essential in ensuring the clinic’s high standards of service are consistently met.
The clinic aims to expand its reach and influence globally, setting new standards in cardiac care while fostering an innovative and supportive workplace. Our team wishes to offer expertise in screening, diagnostics and e-commerce relevant to our core ambition to be the best in the field for heart health prevention, optimisation and recovery.
Remote working with occasional travel required as needed - £27 days holiday per annum - Discretionary bonus after 2 years service.
- Assist with booking appointments for patients, ensuring all necessary details are recorded accurately in the system, following clinic protocols.
- Prepare and type letters, memos, and other documents for patients and clinic staff as needed.
- Embrace learning opportunities and take initiative to develop new skills in a dynamic healthcare environment.
- All our patients’ details must be managed in line with data protection laws and with the utmost confidence.
- Occasional travel to meet with the rest of the team as required.
Strong willingness to learn and grow in a medical administrative role. If you’re looking for an opportunity to develop your career in a healthcare setting and make a meaningful impact on patients' experiences, we encourage you to apply!
Operations Coordinator (Hybrid Remote) employer: CareerVive
Contact Detail:
CareerVive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator (Hybrid Remote)
✨Tip Number 1
Familiarise yourself with the healthcare sector, particularly in cardiac care. Understanding the basics of how clinics operate and the importance of patient experience will help you stand out during discussions.
✨Tip Number 2
Show your enthusiasm for learning by researching common administrative tasks in medical settings. Being able to discuss how you can quickly adapt to these responsibilities will demonstrate your readiness for the role.
✨Tip Number 3
Network with professionals in the healthcare field, especially those involved in operations or administration. Engaging with them can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 4
Prepare thoughtful questions about the clinic's operations and patient care strategies. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
We think you need these skills to ace Operations Coordinator (Hybrid Remote)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Operations Coordinator position. Highlight key skills such as communication, organisation, and a willingness to learn.
Tailor Your CV: Customise your CV to reflect relevant skills and experiences that align with the role. Emphasise any experience in administrative tasks, patient interaction, or healthcare settings, even if it's from volunteer work or internships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the clinic's mission. Mention your eagerness to learn and grow within the medical field, and how you can contribute to enhancing patient experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a medical administrative role.
How to prepare for a job interview at CareerVive
✨Show Your Willingness to Learn
Since the role requires a strong willingness to develop new skills, be sure to express your eagerness to learn during the interview. Share examples of how you've embraced learning opportunities in the past, even if they were outside of a medical context.
✨Demonstrate Attention to Detail
As an Operations Coordinator, managing patient appointments and maintaining accurate records is crucial. Highlight your attention to detail by discussing any relevant experiences where you successfully managed information or completed tasks with precision.
✨Understand Patient-Centred Care
Familiarise yourself with the concept of patient-centred care and be prepared to discuss how you can contribute to a positive patient experience. This could involve sharing your thoughts on effective communication and empathy in a healthcare setting.
✨Prepare for Remote Work Dynamics
Since this is a hybrid remote role, think about how you can effectively communicate and collaborate with a team remotely. Be ready to discuss your experience with remote work tools and how you stay organised and motivated while working from home.
