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- Tasks: Manage patient appointments and maintain accurate records in a dynamic healthcare environment.
- Company: Join the Keyhole Heart Clinic, a leader in minimally invasive cardiac procedures with a stellar reputation.
- Benefits: Enjoy remote work flexibility, 27 days holiday, and a discretionary bonus after two years.
- Why this job: Make a meaningful impact on patient experiences while developing your skills in a supportive team.
- Qualifications: No prior experience needed, just a strong willingness to learn and grow.
- Other info: Occasional travel to London or Nottingham for team meetings required.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a motivated and caring individual to join our expanding team as a Medical Operations Administrator. This is an exciting opportunity for someone who is eager to learn, grow, and contribute to a positive patient experience in a medical clinic setting. No prior experience is required, but a willingness to develop new skills is essential. This is a remote role with occasional team meetings in London or Nottingham.
The Keyhole Heart Clinic is a highly specialised service provider dedicated to performing minimally invasive cardiac procedures, leveraging world-class care with state-of-the-art technology. The clinic is committed to delivering an exceptional patient-centred service and maintaining operational excellence to ensure a smooth and efficient experience for all.
Widely recognised for its expertise in keyhole heart surgery, the clinic has earned a reputation as a pioneer in advanced techniques and outstanding patient outcomes, establishing itself as a leader in its field. You will be instrumental in supporting the clinic’s operations by managing patient appointments, coordinating communications, and maintaining accurate records. This role is essential in ensuring the clinic’s high standards of service are consistently met.
The clinic aims to expand its reach and influence globally, setting new standards in cardiac care while fostering an innovative and supportive workplace. Our team wishes to offer expertise in screening, diagnostics and e-commerce relevant to our core ambition to be the best in the field for heart health prevention, optimisation and recovery.
Remote working with occasional travel required as needed - £27 days holiday per annum - Discretionary bonus after 2 years service.
- Assist with booking appointments for patients, ensuring all necessary details are recorded accurately in the system, following clinic protocols.
- Prepare and type letters, memos, and other documents for patients and clinic staff as needed.
- Embrace learning opportunities and take initiative to develop new skills in a dynamic healthcare environment.
- All our patients’ details must be managed in line with data protection laws and with the utmost confidence.
- Occasional travel to meet with the rest of the team as required.
Strong willingness to learn and grow in a medical administrative role. If you’re looking for an opportunity to develop your career in a healthcare setting and make a meaningful impact on patients' experiences, we encourage you to apply!
Operations Administrator Hybrid/Remote employer: CareerVive
Contact Detail:
CareerVive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator Hybrid/Remote
✨Tip Number 1
Familiarise yourself with the healthcare sector, particularly in areas related to cardiac care. Understanding the basics of how medical clinics operate and the importance of patient experience will help you stand out during discussions.
✨Tip Number 2
Show your enthusiasm for learning by researching common administrative tasks in a medical setting. Being able to discuss how you would approach managing patient appointments or maintaining records can demonstrate your proactive attitude.
✨Tip Number 3
Network with professionals in the healthcare field, especially those involved in medical administration. Engaging with others can provide insights into the role and may even lead to valuable connections that could support your application.
✨Tip Number 4
Prepare to discuss your adaptability and willingness to embrace new challenges. Since this role requires occasional travel and remote work, highlighting your flexibility and readiness to learn will resonate well with the hiring team.
We think you need these skills to ace Operations Administrator Hybrid/Remote
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Operations Administrator position. Highlight key skills such as communication, organisation, and a willingness to learn.
Tailor Your CV: Customise your CV to reflect relevant skills and experiences that align with the role. Emphasise any experience in administrative tasks, customer service, or healthcare settings, even if it's informal or volunteer work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the clinic's mission. Mention your eagerness to learn and grow within the medical field, and how you can contribute to a positive patient experience.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in an administrative role.
How to prepare for a job interview at CareerVive
✨Show Your Willingness to Learn
Since the role requires a strong desire to develop new skills, be sure to express your eagerness to learn during the interview. Share examples of how you've embraced learning opportunities in the past, even if they were outside of a medical context.
✨Demonstrate Attention to Detail
As an Operations Administrator, managing patient appointments and maintaining accurate records is crucial. Highlight your attention to detail by discussing any relevant experiences where precision was key, such as managing schedules or handling sensitive information.
✨Emphasise Your Communication Skills
Effective communication is vital in a medical setting. Prepare to discuss how you have successfully coordinated communications in previous roles or situations, and be ready to demonstrate your ability to convey information clearly and professionally.
✨Understand the Clinic's Mission
Familiarise yourself with The Keyhole Heart Clinic's commitment to patient-centred service and operational excellence. During the interview, reference their mission and explain how your values align with theirs, showcasing your enthusiasm for contributing to their goals.
