At a Glance
- Tasks: Support mortgage advisers by managing applications and providing exceptional customer service.
- Company: Join one of London's top independent Mortgage & Protection Brokers with a stellar reputation.
- Benefits: Enjoy a competitive salary, performance bonuses, and flexible hybrid working.
- Other info: Great career growth opportunities in a supportive and inclusive environment.
- Why this job: Be part of a dynamic team making a real difference in clients' lives.
- Qualifications: 2+ years as a Mortgage Administrator with strong organisational skills.
The predicted salary is between 30000 - 32000 € per year.
Base salary up to £32k DOE + Quarterly bonus London, SE1
Hybrid role – 3 days office based, 2 days working from home
Benefits:
- A competitive salary, additional performance bonus
- Thorough onboarding program and continual support
- Flexibility to work from home 2 days a week
- Generous holiday allowance
- Pirkx/Boostworks membership with EAP
- A workplace pension
- An inclusive, team orientated employer that strives to succeed and stand out in the industry
The Company: We are recruiting for one of London’s largest and most prestigious whole of market independent Mortgage & Protection Brokers. As a highly respected name in the market, they provide mortgage/protection advice and complementary products to individuals/employees within major FTSE250 corporations. With a reputation built on trust and outstanding service they have continued to grow year on year, and as such are currently seeking an experienced Mortgage Administrator to support their team of Advisers.
The Position of Mortgage Administrator: You will be responsible for providing expert support to a team of 4-6 advisers who will be processing mortgage applications for their enviable client base. You will assist with the servicing of existing and new clients and undertake additional PA tasks to assist all brokers with their day-to-day activities.
Specific Responsibilities of the Mortgage Administrator:
- Mortgage admin support throughout the entire mortgage process from enquiry to completion
- Electronic filing of client correspondence and all other relevant documentation
- Maintaining Finplan/Bluecoat records with up to date tracking and monitoring at each stage of the mortgage process.
- Providing first class, exceptional customer service to clients
- Handling communication with lenders, insurance companies, solicitors and clients ensuring requirements are met and all cases are dealt with in a timely manner
- Ensuring acceptance terms and mortgage offers received as promptly as possible and checking these against application/illustration
What we are looking for: Our client has consistently grown year on year and is looking for someone to join the business with the same passion for customer excellence as the rest of the team. We are seeking someone that can demonstrate:
- At least 2 years prior experience in a Mortgage Administrator position
- Good general knowledge of all High Street Mortgage Lenders and their processes
- Finplan/Bluecoat experience would be beneficial but not essential as training can be provided
- Experience of managing the relevant end-to-end systems throughout a mortgage application
- Experience of working with third parties including solicitors and lenders
- Seamless organisational and communication skills
- A motivated character committed to continued professional development
Mortgage Administrator in Slough employer: CareerStone
As a Mortgage Administrator with one of London's leading independent Mortgage & Protection Brokers, you will thrive in a dynamic and inclusive work environment that prioritises employee growth and well-being. Enjoy a competitive salary, generous holiday allowance, and the flexibility of a hybrid working model, all while being part of a team that values exceptional customer service and professional development. With a strong reputation in the industry and a commitment to excellence, this company offers a rewarding career path for those passionate about making a difference in clients' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Mortgage Administrator in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We want you to shine, so practice common interview questions and think of examples that showcase your experience as a Mortgage Administrator.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from your conversation to remind them why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to make a difference in the mortgage world.
We think you need these skills to ace Mortgage Administrator in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mortgage Administrator role. Highlight your relevant experience, especially any work with mortgage applications and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Skills:In your application, don’t forget to showcase your organisational and communication skills. Mention any experience with Finplan/Bluecoat or working with lenders and solicitors. We’re keen to see how you handle the nitty-gritty of the mortgage process!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at CareerStone
✨Know Your Stuff
Make sure you brush up on your knowledge of mortgage processes and the key players in the industry. Familiarise yourself with High Street Mortgage Lenders and their requirements, as well as any specific software like Finplan or Bluecoat. This will show that you're not just a candidate, but someone who understands the role inside out.
✨Showcase Your Experience
Prepare to discuss your previous experience as a Mortgage Administrator in detail. Think about specific examples where you've successfully managed applications or provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Team Spirit
Since this role involves supporting a team of advisers, be ready to talk about how you work collaboratively. Share examples of how you've contributed to a team environment in the past, and highlight your communication skills. This will help convey that you're a great fit for their inclusive, team-oriented culture.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the onboarding process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company aligns with your career goals.
