At a Glance
- Tasks: Support advisers with mortgage and life insurance applications, ensuring top-notch customer service.
- Company: Join a leading Financial Services Brokerage known for its friendly and successful environment.
- Benefits: Enjoy hybrid working, generous bonuses, holiday entitlement, and all-expenses-paid trips to New York!
- Other info: Perfect time to join as the company plans further growth and values customer excellence.
- Why this job: Be part of a dynamic team with genuine long-term prospects and bespoke training opportunities.
- Qualifications: Prior experience in mortgage administration is essential; life insurance experience is a plus.
The predicted salary is between 28800 - 43200 € per year.
Mortgage & Protection Administrator – Join a Market-Leading Financial Services Brokerage
Hybrid working | Competitive base + generous bonus | Long-term career growth
Are you an experienced Mortgage Administrator ready to take the next step with a prestigious, fast-growing advisory business? We’re working with a market-leading firm that offers a full range of financial services—from mortgages and protection to wealth management and commercial finance.
This role offers a fantastic working environment, genuine career progression, and excellent rewards for high performers. If you’re motivated, detail-oriented, and passionate about customer service, we want to hear from you!
Why You’ll Love Working Here:
- Clear career path: bespoke training designed to develop you into a fully qualified adviser if you choose
- Generous bonus scheme paid quarterly
- Hybrid working for better work-life balance
- Competitive holiday entitlement plus company pension and full benefits package
- Exciting incentives: all-expenses-paid social events including summer and Christmas parties
- Top performer rewards: annual trip to New York — plus a guest!
- Work with high net worth clients at a market-leading business
- Supportive, dynamic team: friendly culture where your contribution really matters
What You’ll Do:
- Manage end-to-end mortgage applications and specialist mortgage admin tasks
- Coordinate communication between solicitors, lenders, and other third parties
- Support advisers with documentation and case handling
- Mentor and assist junior admin staff
- Deliver outstanding customer service throughout the process
- Oversee instruction and management of valuations
What We’re Looking For:
- Proven experience as a Mortgage Administrator or Paraplanner
- Familiarity with mortgage systems like Trigold (or similar)
- Experience liaising with solicitors, lenders, and other stakeholders
- Life insurance knowledge is a plus
- A proactive, customer-focused approach with strong attention to detail
- Eager to grow and develop within a thriving business
This is a rare opportunity to join a respected firm with real long-term prospects and a great team culture. Don’t miss out – apply now to start your next career chapter!
Mortgage Administrator in London employer: CareerStone
Join a market-leading Financial Services Brokerage as a Mortgage Administrator, where you will thrive in a friendly and dynamic environment that prioritises employee growth and development. With bespoke training plans, generous bonuses, and unique incentives like an all-expenses-paid trip to New York, this role offers not just a job but a rewarding career path. Enjoy hybrid working, a supportive team ethic, and the opportunity to work with high net worth clients while being part of a company that values excellence and fosters a culture of success.
StudySmarter Expert Advice🤫
We think this is how you could land Mortgage Administrator in London
✨Tip Number 1
Familiarise yourself with the specific mortgage products and services offered by the company. Understanding their unique selling points will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with mortgage administration and any relevant software you've used, such as Trigold. Being able to articulate your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during the interview process. Prepare examples of how you've gone above and beyond for clients in previous roles, as this aligns perfectly with the company's focus on customer excellence.
We think you need these skills to ace Mortgage Administrator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as a Mortgage Administrator or Paraplanner. Emphasise any specific skills related to mortgage case handling, customer service, and working with third parties like solicitors and lenders.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer excellence and your motivation to join the team. Mention your prior experience in the industry and how it aligns with the responsibilities outlined in the job description.
Highlight Relevant Skills:In your application, clearly outline your experience with internal systems such as Trigold and your ability to manage end-to-end processes throughout a mortgage application. This will demonstrate your capability to handle the specific responsibilities of the role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the financial services sector.
How to prepare for a job interview at CareerStone
✨Showcase Your Experience
Make sure to highlight your previous experience as a Mortgage Administrator or Paraplanner. Be prepared to discuss specific cases you've handled and how you managed the end-to-end mortgage application process.
✨Demonstrate Customer Service Skills
Since the role emphasises exceptional customer service, think of examples where you've gone above and beyond for clients. This will show that you align with the company's values and are committed to providing excellent support.
✨Familiarise Yourself with Relevant Systems
If you have experience with systems like Trigold, be ready to discuss how you've used them in your previous roles. If not, do some research on these tools to demonstrate your willingness to learn and adapt.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or what success looks like in this position to engage the interviewers.
