Mortgage Administrator

Mortgage Administrator

London Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support advisers with mortgage and life insurance applications, ensuring top-notch customer service.
  • Company: Join a leading Financial Services Brokerage known for its friendly and successful environment.
  • Benefits: Enjoy hybrid working, generous bonuses, holiday entitlement, and all-expenses-paid trips to New York!
  • Why this job: Be part of a dynamic team with genuine long-term prospects and bespoke training opportunities.
  • Qualifications: Prior experience in mortgage administration is essential; life insurance experience is a plus.
  • Other info: Perfect time to join as the company plans further growth and values customer excellence.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Seeking an accomplished Mortgage Administrator for a market leading Financial Services Brokerage – Genuine Long Term Prospects and Fantastic Working Environment. Base salary + generous bonus scheme.

Our client is leading Advisory business that offers expertise across the full spectrum of financial services including commercial finance, wealth management, mortgages, protection and financial planning. With a friendly and successful environment, they are looking to welcome a new Mortgage Administrator into the team – Please read below and Click Apply if you feel you have the necessary experience.

Highlights for the Successful Mortgage Administrator / Paraplanner

– Bespoke training plan in order to develop you into a fully fledged adviser if that's your chosen route

– Generous Quarterly Bonus

– Generous Holiday entitlement

– Hybrid Working

– Company pension scheme and full corporate benefits

– All expenses paid incentives including Summer / Christmas Parties

– All expenses paid trip to New York (plus guest) for employee that goes above and beyond this year

– Market leader with a prestigious bank of high net worth clients

– Fantastic team ethic- You will be welcomed into a dynamic, diverse and friendly team from day one

The Position of Mortgage Administrator / Paraplanner

You will be responsible for providing expert support to their team of advisers who will be

processing substantial mortgage and life insurance applications for their enviable client base.

Specific Responsibilities of the Mortgage Administrator:

– Handling applications, documentation and specialist mortgage administration

– Mortgage case handling

– Providing advice and support to junior members of the administration team

– Providing first class customer service to clients

– Handling of all communication between solicitors, banks and other third parties

– Instruction and management of valuations

What we are looking for:

Our client has consistently grown year on year and is looking for someone to join the business with the same passion for customer excellence as the rest of the team. We are seeking someone that can demonstrate:

– Prior experience in a Mortgage Administrator / Paraplanner position

– Life Insurance experience would be an advantage

– Experience of using internal systems i.e. Trigold

– Experience of managing the relevant end-to-end systems throughout a mortgage application

– Experience of working with third parties including solicitors and lenders

– A motivated character who wants to provide exceptional customer service

With further growth planned this is a perfect time to be joining such a thriving business. If you like the sound of this opportunity and feel you have the necessary experience, don’t leave it for someone else to land the position. Apply now and talk to us to find out more!

Mortgage Administrator employer: CareerStone

Join a market-leading Financial Services Brokerage as a Mortgage Administrator, where you will thrive in a friendly and dynamic environment that prioritises employee growth and development. With bespoke training plans, generous bonuses, and unique incentives like an all-expenses-paid trip to New York, this role offers not just a job but a rewarding career path. Enjoy hybrid working, a supportive team ethic, and the opportunity to work with high net worth clients while being part of a company that values excellence and fosters a culture of success.
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Contact Detail:

CareerStone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mortgage Administrator

✨Tip Number 1

Familiarise yourself with the specific mortgage products and services offered by the company. Understanding their unique selling points will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.

✨Tip Number 3

Prepare to discuss your experience with mortgage administration and any relevant software you've used, such as Trigold. Being able to articulate your hands-on experience will set you apart from other candidates.

✨Tip Number 4

Showcase your customer service skills during the interview process. Prepare examples of how you've gone above and beyond for clients in previous roles, as this aligns perfectly with the company's focus on customer excellence.

We think you need these skills to ace Mortgage Administrator

Mortgage Administration
Life Insurance Knowledge
Customer Service Excellence
Communication Skills
Attention to Detail
Experience with Trigold
End-to-End Mortgage Processing
Third-Party Liaison
Documentation Management
Team Collaboration
Problem-Solving Skills
Time Management
Adaptability
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Mortgage Administrator or Paraplanner. Emphasise any specific skills related to mortgage case handling, customer service, and working with third parties like solicitors and lenders.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer excellence and your motivation to join the team. Mention your prior experience in the industry and how it aligns with the responsibilities outlined in the job description.

Highlight Relevant Skills: In your application, clearly outline your experience with internal systems such as Trigold and your ability to manage end-to-end processes throughout a mortgage application. This will demonstrate your capability to handle the specific responsibilities of the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the financial services sector.

How to prepare for a job interview at CareerStone

✨Showcase Your Experience

Make sure to highlight your previous experience as a Mortgage Administrator or Paraplanner. Be prepared to discuss specific cases you've handled and how you managed the end-to-end mortgage application process.

✨Demonstrate Customer Service Skills

Since the role emphasises exceptional customer service, think of examples where you've gone above and beyond for clients. This will show that you align with the company's values and are committed to providing excellent support.

✨Familiarise Yourself with Relevant Systems

If you have experience with systems like Trigold, be ready to discuss how you've used them in your previous roles. If not, do some research on these tools to demonstrate your willingness to learn and adapt.

✨Prepare Questions for the Interviewers

Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or what success looks like in this position to engage the interviewers.

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