Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and innovate careers guidance services across Wales, making a real impact.
- Company: Join Careers Wales, a dynamic organisation shaping the future of career support.
- Benefits: Enjoy flexible working, 31 days leave, and a strong pension scheme.
- Why this job: Be a visionary leader driving change and supporting communities in Wales.
- Qualifications: Proven leadership skills and a passion for career development.
- Other info: Diverse and inclusive workplace committed to equality and personal growth.
The predicted salary is between 71900 - 78500 £ per year.
Careers Wales is seeking a Director of Service Delivery to drive innovation, champion strategic transformation, and deliver sector-leading services that make a real difference to people’s lives.
In this role you would:
- Provide clear, strategic leadership and collaborate across all areas of the company
- Drive continuous business improvement and future-proof our operating models
- Represent Careers Wales nationally and beyond, building influential relationships with stakeholders
- Champion the Welsh language and lead on the Welsh Language strategy whilst contributing to Cymraeg 2050
- Oversee the delivery of our Strategic Equality Plan and foster a culture of safeguarding
- Ensure our strategies support Welsh Government aims for social inclusion and wellbeing
Welsh Language Requirements: Careers Wales is a bilingual organisation and Welsh language skills are considered an asset to the organisation. We encourage and support staff to learn, develop and use their Welsh language skills in the workplace. The ability to speak Welsh is desirable for this post. Successful candidates who are not Welsh speakers will be expected to actively work towards developing these skills.
Why Careers Wales? Careers Wales is a wholly owned subsidiary of the Welsh Government. We provide essential, all-age, independent, impartial, and bilingual careers guidance and coaching services in Wales, including the Working Wales programme. You’ll be joining a dynamic organisation at the forefront of careers guidance, working with talented colleagues to deliver innovative, impactful services. We offer a supportive environment where your ideas and leadership will help shape the future for individuals and communities across Wales.
Benefits: Attractive benefits including agile working, flexi time, 31 days annual leave, defined benefit pension scheme, and health-related cash back plan.
Ready to make a difference? Apply now to become our Director of Service Delivery and help us build a brighter future for Wales.
In order to apply you are required to complete a few questions regarding your personal details, as well as submitting a CV and covering letter. Your covering letter should detail how your qualifications, skills, qualities and experience meet the essential criteria for the role, detailed in the job description. Your covering letter must be no more than 2 pages.
Careers Wales operate anonymised recruitment and the selection panel will not see personal information while shortlisting, in line with our commitment to end bias and promote equality and diversity. Please do not include any personal details on your CV or covering letter. Applications should be submitted by midnight on 11/02/2026.
A written assessment will take place on 25/02/2026. Interviews will be held on 02/03/2026 and 03/03/2026.
At Careers Wales, we thrive on diversity and inclusion. We believe that organisations with a diverse workforce make better decisions, are more creative, stronger, and overall happier. Diversity and inclusion are transformative, contributing to the delivery of excellent public services and enabling continuous improvements for the people of Wales. We are committed to having a workforce that is representative of the citizens we serve at all job grades.
Applications in Welsh or English are welcomed. An application made in Welsh will not be treated less favourably than an application made in English. No job applicant will receive less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status, economic status, or sexual orientation. We aim to promote an environment that is free from all forms of discrimination, treating people fairly with dignity and respect.
Director of Service Delivery (Closing Date 11/02/2026) in Swansea employer: Careers Wales
Contact Detail:
Careers Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Service Delivery (Closing Date 11/02/2026) in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. The more connections we have, the better our chances of hearing about opportunities before they even hit the job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We should be ready to discuss how our experience aligns with their mission, especially around innovation and service delivery. Show them we’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. This helps us refine our answers and boosts our confidence. Plus, it’s a great way to get feedback on how we present ourselves.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds as they make their decision.
We think you need these skills to ace Director of Service Delivery (Closing Date 11/02/2026) in Swansea
Some tips for your application 🫡
Tailor Your Covering Letter: Make sure your covering letter speaks directly to the role of Director of Service Delivery. Highlight how your qualifications and experience align with the essential criteria mentioned in the job description. We want to see your passion for shaping careers guidance in Wales!
Keep It Concise: Remember, your covering letter should be no more than 2 pages. Be clear and to the point while showcasing your skills and experiences. We appreciate brevity, so make every word count!
Showcase Your Leadership Skills: As a visionary leader, it’s crucial to demonstrate your strategic leadership abilities. Share examples of how you've driven innovation and transformation in previous roles. We’re looking for someone who can inspire and lead teams effectively!
Follow Anonymised Recruitment Guidelines: Since we operate an anonymised recruitment process, ensure you don’t include any personal details in your CV or covering letter. This helps us focus on your skills and experiences without bias. Let’s keep it fair and equal for everyone!
How to prepare for a job interview at Careers Wales
✨Know Your Vision
As a candidate for the Director of Service Delivery, it's crucial to articulate your vision for careers guidance in Wales. Think about how you can drive innovation and strategic transformation. Prepare specific examples of how you've successfully led similar initiatives in the past.
✨Familiarise Yourself with Welsh Language Initiatives
Since Careers Wales champions the Welsh language, brush up on your knowledge of their Welsh Language strategy and Cymraeg 2050. If you're not a Welsh speaker, be ready to discuss how you plan to develop these skills and support bilingual services.
✨Showcase Stakeholder Engagement Skills
This role involves building influential relationships with stakeholders. Prepare to discuss your experience in stakeholder engagement and how you've fostered collaboration in previous roles. Highlight any successful partnerships you've developed that align with social inclusion and wellbeing.
✨Demonstrate Commitment to Equality and Safeguarding
Careers Wales places a strong emphasis on equality and safeguarding. Be prepared to share your understanding of these principles and how you've implemented them in your previous positions. Discuss any relevant strategies you've overseen that promote a culture of inclusivity and safety.
