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- Tasks: Oversee IT operations and support virtual services for job seekers.
- Company: Careers Springboard is a charity helping unemployed professionals through volunteer-led guidance.
- Benefits: Gain valuable experience, work remotely, and contribute to meaningful social impact.
- Why this job: Join a passionate team and make a difference in people's careers while enhancing your IT skills.
- Qualifications: Experience with Zoom and Google Workspace; leadership qualities preferred.
- Other info: Weekly meetings and training provided; proximity to South Bucks is a plus.
Careers Springboard seeks a Trustee IT Administrator to oversee our IT requirements, supporting our virtual services for professionals, managers, and graduate job seekers. You will join a team of 7 Trustees and 20 Volunteers.
What difference will you make?
Founded 35 years ago in Gerrards Cross, Buckinghamshire, Careers Springboard is a registered charity staffed entirely by volunteers, providing guidance to unemployed professionals, managers, and graduates. We operate online via Zoom, offering weekly meetings on job search skills and free one-to-one services such as CV prep, interview practice, coaching, and counseling. The Trustee IT Administrator will work with Trustees, the Executive Committee, and volunteers on all IT aspects, including day-to-day operations, meetings, and medium- to long-term planning. The role requires a commitment to weekly Monday evening meetings, four Trustee meetings annually, an AGM, and 3-4 hours of weekly IT administration. Meetings are virtual, but proximity within 20 miles of South Bucks is advantageous.
What are we looking for?
- Experience with Zoom administration: scheduling, setting up templates, registration and waiting room management, creating polls/surveys, and optimizing settings.
- Proficiency with Google Workspace: managing users, security, email, and spam settings, and maintaining the platform for all users.
- Ability to produce IT reports on performance, updates, and proposals.
- Qualities: patience, diligence, empathy, calmness, helpfulness, clarity, leadership, responsiveness, and sensitivity.
- Experience leading a small IT team (2-3 volunteers), preferably in voluntary, HR, training, or job-seeking sectors.
Key responsibilities include:
- Managing Zoom calls for meetings and AGM, setting up templates, registration, and settings.
- Creating polls and surveys.
- Reporting on IT performance and updates.
- Managing Google Workspace users, security, and email settings.
- Overseeing the smooth operation of our virtual services, including coaching sessions.
Our current Trustee IT Administrator offers detailed training and guidance. Attendance at meetings and participation in committees are expected. Excellent written and spoken English is essential.
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Volunteer Trustee IT Administration | Careers Springboard employer: Careers Springboard
Contact Detail:
Careers Springboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Trustee IT Administration | Careers Springboard
✨Tip Number 1
Familiarise yourself with Zoom's features and functionalities. Since the role requires managing Zoom calls, practice scheduling meetings, setting up templates, and using polls to ensure you're comfortable with the platform before your interview.
✨Tip Number 2
Brush up on your Google Workspace skills. Make sure you can confidently manage users, security settings, and email configurations, as these are crucial for the role. Consider creating a mock environment to practice these tasks.
✨Tip Number 3
Demonstrate your leadership abilities by sharing examples of how you've successfully led small teams in the past. Highlight any experience in voluntary roles or sectors related to HR or job-seeking, as this will resonate well with the organisation's mission.
✨Tip Number 4
Prepare to discuss your approach to IT reporting. Think about how you would present performance updates and proposals clearly and effectively, as this is a key responsibility of the role. Being able to communicate technical information in an accessible way will set you apart.
We think you need these skills to ace Volunteer Trustee IT Administration | Careers Springboard
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Trustee IT Administrator. Familiarise yourself with the specific IT skills required, such as Zoom administration and Google Workspace management.
Tailor Your CV: Highlight your relevant experience in IT administration, especially any work with Zoom and Google Workspace. Be sure to include any leadership roles you've held, particularly in volunteer settings, to demonstrate your capability to manage a small team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting job seekers and your commitment to the charity's mission. Mention specific examples of how your skills align with the role and how you can contribute to the team.
Proofread Your Application: Ensure that your application is free from spelling and grammatical errors. Excellent written English is essential for this role, so take the time to review your documents carefully before submitting them.
How to prepare for a job interview at Careers Springboard
✨Showcase Your IT Skills
Make sure to highlight your experience with Zoom and Google Workspace during the interview. Be prepared to discuss specific examples of how you've managed virtual meetings or user accounts, as this will demonstrate your technical proficiency.
✨Emphasise Team Leadership Experience
Since the role involves leading a small IT team, share any relevant experiences where you've successfully managed or collaborated with others. Discuss how you fostered teamwork and supported volunteers in previous roles.
✨Demonstrate Your Commitment
Careers Springboard values dedication, so express your willingness to commit to the required weekly meetings and responsibilities. Mention any previous volunteer work that showcases your long-term commitment to a cause.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific IT challenges or improve virtual services. Think through potential scenarios in advance and be ready to explain your thought process and solutions clearly.
