At a Glance
- Tasks: Connect with clients and deliver exceptional experiences in a vibrant retail environment.
- Company: Join LOEWE, a fast-paced and ambitious fashion brand.
- Benefits: Learn daily, work with passionate people, and grow your career in fashion.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a team that values creativity and client relationships.
- Qualifications: Experience in customer service and a passion for fashion and culture.
The predicted salary is between 25000 - 30000 £ per year.
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company. As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
Overview Role: Client Advisor focused on delivering exceptional client experiences and contributing to store objectives.
Responsibilities:
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit the brand history and heritage.
- Highlight product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behaviour.
Qualifications:
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- A deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English.
Client Advisor in London employer: Careers Site
At LOEWE, we pride ourselves on fostering a vibrant and inclusive work culture where creativity thrives and every day presents new learning opportunities. As a Client Advisor, you will not only engage with clients in a meaningful way but also benefit from our commitment to employee growth through ongoing training and development, all within a dynamic environment that celebrates passion for fashion, art, and culture.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor in London
✨Tip Number 1
Get to know the brand inside out! Dive into LOEWE's history and values so you can chat about them confidently. This will help you connect with clients on a deeper level and show that you're genuinely passionate about what you do.
✨Tip Number 2
Practice your storytelling skills! When you know the products well, you can share engaging stories that resonate with clients. This not only makes their experience memorable but also helps you build lasting relationships.
✨Tip Number 3
Be proactive in reaching out to potential clients! Use email, phone, or even personalised notes to keep the conversation going. Regular communication shows that you care and keeps you top of mind when they’re looking for something special.
✨Tip Number 4
Don’t forget to showcase your team spirit! Collaborate with your colleagues and participate in store activities. A positive attitude and teamwork can make a huge difference in achieving those store objectives together.
We think you need these skills to ace Client Advisor in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for fashion, art, and culture shine through. We want to see how your interests align with LOEWE's values and how you can connect with clients in a meaningful way.
Be Personable:Remember, this role is all about creating exceptional client experiences. Use a friendly and engaging tone in your application to reflect the personable approach we value at LOEWE.
Highlight Your Experience:Make sure to showcase any previous roles where you've achieved individual goals or contributed to team success. We’re looking for evidence of your customer-centric experience that aligns with our objectives.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the Client Advisor position!
How to prepare for a job interview at Careers Site
✨Know Your Brand Inside Out
Before the interview, dive deep into LOEWE's history, values, and product lines. Being able to discuss the brand's heritage and how it connects with clients will show your passion and commitment to delivering exceptional client experiences.
✨Showcase Your People Skills
Prepare examples of how you've built long-lasting relationships with clients in previous roles. Highlight your ability to connect emotionally and engage with clients in a personable way, as this is key to succeeding as a Client Advisor.
✨Demonstrate Your Team Spirit
Be ready to discuss how you’ve collaborated with others to achieve team goals. Share specific instances where you contributed to a positive team environment, as being a team player is crucial for this role.
✨Dress the Part
Since LOEWE is a fashion-forward brand, make sure your outfit reflects your understanding of style and professionalism. This not only shows respect for the brand but also demonstrates your personal interest in fashion.
