At a Glance
- Tasks: Drive sales and lead luxury fragrance brands in exciting airport retail locations.
- Company: Join Aspects Beauty, a leader in luxury fragrance and beauty.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Flexible shifts and a chance to work with prestigious brands.
- Why this job: Be part of a fast-paced team creating memorable customer experiences.
- Qualifications: Retail experience with a passion for beauty and strong leadership skills.
The predicted salary is between 24750 - 30250 £ per year.
As a
Fragrance Account Manager with Aspects Beauty, you will play a key role in driving sales, leading luxury fragrance and beauty brands, and delivering exceptional customer experiences across airport retail locations.
Working closely with the Travel Retail Regional Manager, you will oversee account performance, support fragrance launches and promotional activity, and build strong relationships with store teams, brand partners, and stakeholders.
This is a commercial, people-focused role that combines sales leadership, account management, merchandising, and team development.
You will be responsible for maximising sales opportunities, maintaining outstanding brand standards, and ensuring excellent operational execution across your designated airport terminals.
No two days are the same in the fast-paced world of travel retail, making this an exciting opportunity for a motivated and results-driven individual.
Key Responsibilities
- Drive sales performance and consistently achieve or exceed retail, productivity and account targets.
- Lead fragrance launches, promotional campaigns and in-store events to maximise customer engagement and sales.
- Build, coach and motivate consultants, agency teams and store staff to deliver exceptional results.
- Foster strong relationships with store management, airport retail partners and brand owners.
- Ensure all stores and counters are presented to the highest standards and fully compliant with brand guidelines.
- Monitor stock levels, availability of testers and promotional materials, taking proactive action to prevent lost sales opportunities.
- Plan and coordinate monthly rotas to ensure effective store coverage and service levels.
- Conduct compliance audits and maintain accurate photographic records across designated airport stores.
- Analyse sales performance and provide regular reports, feedback and business insights to Regional Management and Head Office.
- Support the growth and development of outer store locations by identifying new opportunities to increase sales and brand visibility.
- Deliver outstanding customer service and promote a luxury shopping experience for every customer.
- Maintain up-to-date product knowledge and participate in all required training programmes.
- Stay informed of competitor activity, market trends and travel retail developments.
- Act as a professional ambassador for Aspects Beauty and its portfolio of prestigious brands at all times.
- Work flexibly across varying shift patterns, including early mornings, evenings and weekends, to support business needs.
What We're Looking For
- A confident and commercially driven retail professional with a passion for beauty and fragrance.
- Proven ability to achieve sales targets and deliver exceptional customer service.
- Strong leadership, coaching and motivational skills.
- Excellent communication and relationship-building abilities.
- Highly organised with strong planning and administrative skills.
- Ability to work independently whilst collaborating effectively with wider teams and stakeholders.
- Strong attention to detail and commitment to maintaining premium brand standards.
- Flexible and adaptable within a fast-paced retail environment.
- Experience within beauty, fragrance, luxury retail, travel retail or airport retail environments would be advantageous.
- Passionate about creating memorable customer experiences and driving business growth.
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Fragrance Account Manager in Lewes employer: Careers Site
CCH Logistics Ltd. is an excellent employer, offering a dynamic work environment in the heart of Greater London, where you can be part of the bustling Heathrow airport operations. We prioritise employee growth through ongoing training and development opportunities, while fostering a friendly and supportive culture that values teamwork and customer service excellence. Enjoy competitive benefits and the unique experience of working in one of the world's busiest transport hubs, making every day an exciting journey.
StudySmarter Expert Advice🤫
We think this is how you could land Fragrance Account Manager in Lewes
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Careers Site, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Careers Site!
We think you need these skills to ace Fragrance Account Manager in Lewes
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Careers Site, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Careers Site and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Careers Site that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Careers Site
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
