Located within Heathrow Terminals 3 and 4, Fortnum's Bar showcases the very best of the Fortnum & Mason brand, offering travellers exceptional food, world-class Champagne, and renowned service in a unique airport environment
We are currently recruiting an experienced Senior Sous Chef to join our Heathrow culinary operation. This is an exciting opportunity for a passionate and driven chef who thrives in a fast-paced, high-volume kitchen environment, delivering consistently high standards while leading and developing a talented brigade
Working closely with the Head Chef, you will play a key role in driving kitchen performance, maintaining operational excellence, and ensuring every dish reflects the quality and heritage synonymous with Fortnum & Mason
Key Responsibilities
- Support the Head Chef in the day-to-day management of the Heathrow kitchen operation
- Ensure food is consistently delivered to the highest standards across all areas of responsibility
- Coach, mentor, and develop Chef de Parties and Commis Chefs, leading by example
- Monitor food quality, presentation, and portion control to maintain Fortnum & Mason standards
- Maintain accurate food safety records, audits, due diligence checks, and temperature monitoring
- Manage stock control, stocktakes, and inventory levels while minimising waste
- Support labour management and kitchen operational performance
- Collaborate closely with front-of-house teams to ensure seamless service delivery
- Communicate menu changes, product knowledge, and operational updates effectively
- Ensure full compliance with food safety, HACCP, health & safety, and company policies
- Deliver coaching, performance feedback, and development opportunities to kitchen team members
You are an experienced and passionate kitchen leader who thrives in a busy hospitality environment. You are committed to delivering exceptional food quality, developing people, and maintaining high operational standards while supporting a positive and productive kitchen cultureYou'll bring:Proven experience as a Senior Sous Chef within a high-volume hospitality, restaurant, hotel, airport, or production kitchen environmentStrong leadership experience with a track record of managing and developing kitchen teamsExcellent organisational, communication, and time management skillsA strong understanding of food safety, HACCP, and health & safety requirementsExperience managing stock, labour, and kitchen operational performanceThe ability to perform under pressure while maintaining attention to detailA passion for food, quality, and delivering exceptional guest experiencesA positive attitude and commitment to coaching and developing othersA stable employment history demonstrating commitment and career progression
Why Work for Us?
- Competitive salary plus paid overtime
- Discretionary annual bonus (up to 5% of salary)
- Up to 40% store and restaurant discounts
- Free meal whilst on shift28 days holiday, plus your birthday off and up to 5 wellbeing days
- Matched pension schemeCareer development and progression opportunitiesOpportunity to work within a flagship airport hospitality operation
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Senior Sous Chef - Back of House in Hounslow employer: Careers Site
M.A.C is an exceptional employer, offering a vibrant work culture at the bustling Heathrow Airport, where creativity and customer service thrive. Employees benefit from comprehensive training, opportunities for artistic growth, and the chance to engage with a diverse clientele, all while being part of a globally recognised brand that values individuality and innovation.
