At a Glance
- Tasks: Deliver exceptional customer service and share the Fortnum & Mason story with pride.
- Company: Join the iconic Fortnum & Mason at Heathrow, known for quality and heritage.
- Benefits: Competitive pay, generous discounts, extra holiday, and career development opportunities.
- Other info: Enjoy a vibrant workplace with annual parties and gifts after five years.
- Why this job: Be part of a dynamic team in a fast-paced, international environment.
- Qualifications: Passionate about service, with strong communication skills and attention to detail.
The predicted salary is between 24000 - 28500 £ per year.
At Fortnum & Mason, exceptional service is at the heart of everything we do. We are growing our presence at Heathrow and are seeking Sales Associates who will bring our heritage of excellence to a fast‑paced, international environment.
Key Accountabilities
- Deliver world‑class, service‑led customer experience tailored to each individual
- Share the Fortnum & Mason story with confidence and pride, bringing our products to life
- Demonstrate strong product knowledge across our ranges, from food to gifting
- Support the achievement of sales targets while maintaining a service‑first approach
- Ensure the shop floor is beautifully presented, reflecting our heritage and standards
- Work seamlessly as part of a team to create a warm, welcoming environment
Skills & Experience
- Passionate about delivering outstanding service, with a natural ability to connect with people
- Proud to represent a brand with heritage, quality, and craftsmanship at its core
- Warm, engaging, and attentive, with a strong eye for detail
- Collaborative team player who thrives in a dynamic and fast‑moving setting
- Flexible and able to work a variety of shifts, including early mornings, evenings, weekends, and public holidays
Benefits
- Competitive hourly rate + paid overtime
- Up to 40% store and restaurant discounts
- 28 days holiday + a birthday day off and 5 extra wellbeing days
- Matched pension scheme
- Career development opportunities
- Annual staff party and gifts after 5 years
Sales Associate in Hounslow employer: Careers Site
At Fortnum & Mason, we pride ourselves on our rich heritage and commitment to exceptional service, making us an outstanding employer for Sales Associates at Heathrow. Our vibrant work culture fosters collaboration and personal growth, offering competitive benefits such as generous discounts, ample holiday, and career development opportunities, all within a dynamic international environment. Join us to be part of a team that not only values quality and craftsmanship but also prioritises your wellbeing and professional journey.
