At a Glance
- Tasks: Deliver exceptional client experiences and build lasting relationships in a vibrant retail environment.
- Company: Join LOEWE, a fast-paced and ambitious fashion brand.
- Benefits: Gain valuable experience in fashion, art, and culture while working with passionate people.
- Other info: Dynamic role with opportunities for personal development and teamwork.
- Why this job: Be part of a team that values creativity and personal growth in a stylish setting.
- Qualifications: Experience in customer service and a passion for fashion and culture.
The predicted salary is between 25000 - 32000 £ per year.
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company. As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
Overview
Role: Client Advisor focused on delivering exceptional client experiences and contributing to store objectives.
Responsibilities
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit the brand history and heritage.
- Highlight product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behaviour.
Qualifications
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- A deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English.
Client Advisor employer: Careers Site
At LOEWE, we pride ourselves on fostering a vibrant and inclusive work culture where creativity thrives and every day presents new learning opportunities. As a Client Advisor, you will not only engage with clients in a meaningful way but also benefit from our commitment to employee growth through ongoing training and development, all within a dynamic environment that celebrates passion for fashion, art, and culture.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor
✨Tip Number 1
Get to know the brand inside out! Dive into LOEWE's history and values, so you can connect with clients on a deeper level. This knowledge will help you tell engaging stories that resonate with customers.
✨Tip Number 2
Practice your communication skills! Whether it's through emails or face-to-face chats, being personable and engaging is key. Try role-playing with friends to boost your confidence in building those long-lasting client relationships.
✨Tip Number 3
Show off your passion for fashion! Keep up with the latest trends and be ready to share your insights with clients. Your enthusiasm will shine through and make their shopping experience memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining the team. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Client Advisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion, art, and culture shine through. We want to see that you’re genuinely excited about the role and the brand!
Personal Touch:Make sure to personalise your application. Mention specific experiences where you've connected with clients in a memorable way. This will help us see how you can engage with our clients at LOEWE.
Highlight Team Spirit:We love team players! Share examples of how you've collaborated with others to achieve goals. This shows us that you understand the importance of working together to create exceptional client experiences.
Keep It Professional:While we appreciate a friendly tone, remember to keep your application professional. Follow our guidelines and ensure your application reflects the grooming and behaviour standards we uphold at LOEWE.
How to prepare for a job interview at Careers Site
✨Know Your Brand Inside Out
Before the interview, dive deep into LOEWE's history and heritage. Familiarise yourself with their product categories and storytelling techniques. This will not only impress your interviewers but also help you connect emotionally with clients in the role.
✨Showcase Your People Skills
As a Client Advisor, building relationships is key. Prepare examples of how you've engaged with clients in previous roles. Think about times when you exceeded client expectations or created memorable experiences—these stories will highlight your service-oriented mindset.
✨Demonstrate Team Spirit
LOEWE values collaboration, so be ready to discuss how you've worked effectively within a team. Share specific instances where you contributed to team goals or supported colleagues, showing that you're not just focused on individual success but also on the team's achievements.
✨Dress the Part
Since this role is in fashion, your appearance matters. Dress in a way that reflects LOEWE's style while still being comfortable. This shows that you understand the brand's aesthetic and are serious about making a good impression right from the start.
