At a Glance
- Tasks: Deliver exceptional client experiences and build lasting relationships in a vibrant retail environment.
- Company: Join LOEWE, a fast-paced and ambitious luxury brand.
- Benefits: Learn daily, work with passionate people, and enjoy a creative atmosphere.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a team that values creativity and client connection in the fashion world.
- Qualifications: Experience in customer service and a passion for fashion, art, and culture.
The predicted salary is between 22000 - 28000 £ per year.
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company. As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
Overview Role: Client Advisor focused on delivering exceptional client experiences and contributing to store objectives.
Responsibilities:
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit the brand history and heritage.
- Highlight product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behaviour.
Qualifications:
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- A deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English.
Client Advisor in City of Westminster employer: Careers Site
At LOEWE, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and passion thrive. As a Client Advisor, you will not only have the chance to connect with clients in meaningful ways but also benefit from continuous learning and professional growth opportunities within a dynamic team. Our commitment to excellence ensures that every day is rewarding, making LOEWE an exceptional employer for those looking to make a significant impact in the luxury fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Dive into LOEWE's history and values so you can chat about them confidently. This will help you connect with clients on a deeper level and show that you're genuinely passionate about what you do.
✨Tip Number 2
Practice your storytelling skills! When you know how to weave a narrative around products, it makes the shopping experience memorable for clients. Use your product knowledge to create engaging conversations that keep clients coming back.
✨Tip Number 3
Build those relationships! Regularly check in with clients through personalised messages or notes. This shows you care and helps you maintain a strong client portfolio, which is key to hitting those individual and store objectives.
✨Tip Number 4
Don’t forget to showcase your team spirit! Collaborate with your colleagues during visual merchandising and other store activities. A positive attitude and teamwork can make a huge difference in achieving overall store goals.
We think you need these skills to ace Client Advisor in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for fashion, art, and culture shine through. We want to see how your interests align with LOEWE's values and how you can bring that passion to the role of Client Advisor.
Be Personable:Remember, this role is all about connecting with clients in a personable and engaging way. Use a friendly tone in your application to reflect how you would interact with customers and build those long-lasting relationships.
Highlight Your Experience:Make sure to showcase any previous experience in customer-centric roles. We’re looking for evidence of how you've achieved individual goals and contributed to team success, so don’t hold back on those achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our ambitious team!
How to prepare for a job interview at Careers Site
✨Know Your Brand Inside Out
Before the interview, dive deep into LOEWE's history, heritage, and product offerings. Being able to discuss the brand's story and values will show your passion and help you connect with the interviewers on a personal level.
✨Showcase Your Client-Centric Approach
Prepare examples from your past experiences where you've gone above and beyond for clients. Highlight how you built relationships and exceeded expectations, as this aligns perfectly with the role of a Client Advisor.
✨Engage with Enthusiasm
During the interview, be personable and playful in your interactions. Demonstrating your ability to connect emotionally with clients will resonate well, as it's a key aspect of the role. Remember, they want to see your engaging personality!
✨Be a Team Player
Discuss your experiences working collaboratively in a team environment. Share specific instances where you contributed to team goals and how you supported your colleagues, as teamwork is crucial in achieving store objectives.
