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For Companies At a Glance
- Tasks: Provide hands-on IT support across multiple hotel sites in London.
- Company: Growing hospitality group with a focus on innovation and teamwork.
- Benefits: Competitive salary, potential for permanent role, and varied responsibilities.
- Why this job: Gain autonomy and work closely with senior stakeholders in a dynamic environment.
- Qualifications: 3+ years in IT support, strong troubleshooting skills, and experience with Microsoft technologies.
- Other info: Opportunity for career growth and involvement in exciting IT projects.
The predicted salary is between 36000 - 54000 £ per year.
Location: Watford HQ | London and surrounding areas
Salary: Up to £45,000
Travel: Own car required (client site travel across London)
The Role
We are working with a growing hospitality group who are looking to appoint an experienced Regional Group IT Engineer to support their hotels and Head Office across the South of England, with a strong focus on London based sites. This role will initially start as a 3-month contract, with a planned extension to 6 months and a clear intention to move the position permanent thereafter. It is well suited to someone who enjoys hands-on IT support, stakeholder interaction and site based work.
You will be responsible for ensuring the IT estate across multiple locations is secure, efficient and fit for purpose, while providing high quality second-line support and working closely with senior stakeholders and third-party suppliers.
Key Responsibilities
- Deployment, maintenance and optimisation of PC hardware and software across multiple sites
- Second-line support for hardware, software and user issues
- Support of property management systems, WiFi, telecoms, TV and AV systems
- Hands-on IT support to senior stakeholders and Board members
- Management of communications cabinets and office moves
- Supplier management and procurement of IT equipment and services
- Participation in IT projects including upgrades, new implementations and site expansions
- Training and guidance to site based teams to promote self-sufficiency
- Maintaining accurate IT documentation, asset registers and system records
Required Skills & Experience
- Minimum 3 years’ experience in IT support or end-user support roles
- Strong troubleshooting and problem-solving skills
- Experience with Microsoft technologies including Active Directory, Azure and Exchange
- Good understanding of desktop support, LAN/WAN and networking protocols
- Experience supporting remote users and multi-site environments
- Strong communication skills with both technical and non-technical users
- Ability to manage workload independently and travel between sites
- Own vehicle essential due to regular travel across London and surrounding areas
Desirable (but not essential):
- Experience within hospitality or hotel environments
- Exposure to systems such as Opera PMS, Micros, HotSOS, Mitel PBX/Dect or digital signage
- Practical experience with Ethernet or fibre patching
Why Apply
- High level of autonomy and responsibility
- Varied, hands-on role across multiple sites
- Opportunity to work closely with senior stakeholders
IT Engineer in Watford employer: Careers Plus
Contact Detail:
Careers Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer in Watford
✨Tip Number 1
Network like a pro! Attend industry meetups or local tech events in London. You never know who might be looking for an IT Engineer just like you, and personal connections can make all the difference.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can bring to the table beyond your CV.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot issues with hardware or software, especially in a hospitality setting. Being ready to demonstrate your problem-solving skills can really impress.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Engineer in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Engineer role. Highlight your experience with Microsoft technologies and any hands-on support you've provided in previous roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in IT support makes you a great fit. Don’t forget to mention your experience with stakeholder interaction, as that’s key for us.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky IT issues in the past. We love seeing strong troubleshooting skills, so share specific instances where you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Careers Plus
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies like Active Directory, Azure, and Exchange. Be ready to discuss your hands-on experience with PC hardware and software, as well as troubleshooting techniques. This will show that you're not just familiar with the tech but can also handle real-world issues.
✨Showcase Your Communication Skills
Since you'll be interacting with both technical and non-technical users, practice explaining complex IT concepts in simple terms. Think of examples where you've successfully communicated with stakeholders or trained teams. This will highlight your ability to bridge the gap between tech and people.
✨Demonstrate Problem-Solving Prowess
Prepare to share specific examples of how you've tackled IT challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help interviewers see your analytical skills and how you approach problem-solving in a hands-on environment.
✨Be Ready for Site-Based Scenarios
Since this role involves travel and site-based work, think about how you would manage IT support across multiple locations. Consider discussing your experience with remote users and multi-site environments, and be prepared to talk about how you would ensure efficient IT operations while on the move.
