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For Companies At a Glance
- Tasks: Lead enterprise IT projects, manage AV tech, and provide 3rd line support.
- Company: Join a forward-thinking organisation delivering innovative IT solutions.
- Benefits: Enjoy hybrid work options and opportunities for professional growth.
- Why this job: Make a real impact in a dynamic environment with diverse challenges.
- Qualifications: 5+ years in IT support, strong Microsoft knowledge, and excellent communication skills.
- Other info: Ideal for self-starters who thrive in fast-paced, collaborative settings.
The predicted salary is between 43200 - 72000 £ per year.
An exciting opportunity has opened up for an experienced IT Engineer to join a forward-thinking organisation delivering a wide range of enterprise-level IT projects. This mid to senior-level position is ideal for someone confident in taking ownership of technical initiatives and driving them through to completion in a fast-paced environment.
The successful candidate will bring strong technical expertise, problem-solving skills, and the ability to collaborate across multiple teams. From Microsoft environment upgrades to AV systems, infrastructure migrations and service desk escalations, no two days will be the same.
What you’ll be doing:
- Leading enterprise-scale Microsoft upgrades (Windows, Office 365)
- Managing AV tech across meeting spaces with a focus on quality and reliability
- Providing 3rd line support and mentoring junior IT staff
- Troubleshooting and resolving complex infrastructure issues
- Supporting cloud infrastructure and system migrations
- Contributing to process improvement and knowledge sharing
What we’re looking for:
- 5+ years in a 3rd line IT support or similar role
- Strong knowledge of Microsoft technologies and enterprise IT systems
- Experience with AV, cloud environments (private/public), and ITIL processes
- Ability to juggle multiple projects with excellent communication skills
Desirable: Azure, VMware/Hyper-V, scripting (PowerShell)
You’ll thrive here if you are:
- A self-starter who takes ownership
- Adaptable and proactive in the face of change
- A team player who supports others while delivering high standards
If you’re ready to step into a hands-on role with real impact across a business, we’d love to hear from you.
Senior Information Technology Engineer employer: Careers Plus
Contact Detail:
Careers Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Information Technology Engineer
✨Tip Number 1
Familiarise yourself with the latest Microsoft technologies and enterprise IT systems. Since the role involves leading upgrades and managing AV tech, having hands-on experience or certifications in these areas can set you apart from other candidates.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of complex infrastructure issues you've resolved in the past. Be ready to discuss these scenarios during interviews to demonstrate your technical expertise and ability to handle challenges.
✨Tip Number 3
Network with professionals in the IT field, especially those who work with enterprise-level projects. Engaging with others in the industry can provide insights into the company culture and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss your experience with cloud environments and ITIL processes. As these are desirable skills for the position, being able to articulate your knowledge and how you've applied it in previous roles will make a strong impression on the hiring team.
We think you need these skills to ace Senior Information Technology Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly in 3rd line roles. Emphasise your expertise with Microsoft technologies and any specific projects you've led that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and ability to manage multiple projects. Mention specific examples of how you've successfully handled enterprise-level IT projects or upgrades in the past.
Highlight Technical Skills: In your application, clearly list your technical skills, especially those mentioned in the job description such as Azure, VMware/Hyper-V, and PowerShell scripting. This will help demonstrate your fit for the role.
Showcase Soft Skills: Don't forget to mention your soft skills like communication and teamwork. Provide examples of how you've collaborated with different teams or mentored junior staff, as these are key attributes for the position.
How to prepare for a job interview at Careers Plus
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft technologies and enterprise IT systems in detail. Highlight specific projects you've led or contributed to, especially those involving Windows upgrades or Office 365 migrations.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your troubleshooting abilities. Prepare examples of complex infrastructure issues you've resolved, focusing on your thought process and the steps you took to find a solution.
✨Emphasise Team Collaboration
Since this role requires collaboration across multiple teams, be ready to share experiences where you successfully worked with others. Discuss how you mentored junior staff or contributed to team projects, showcasing your ability to support and uplift your colleagues.
✨Prepare for Questions on Adaptability
Given the fast-paced environment, interviewers will likely ask about your adaptability. Think of instances where you had to quickly adjust to changes or manage multiple projects simultaneously, and explain how you maintained high standards throughout.
