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For Companies At a Glance
- Tasks: Provide top-notch IT support and resolve tech issues for clients.
- Company: Dynamic technology services company in Newcastle upon Tyne.
- Benefits: Competitive salary, car allowance, and great perks.
- Why this job: Join a team where your problem-solving skills make a real difference.
- Qualifications: Strong troubleshooting skills and a full UK driving licence required.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A technology services company is seeking an IT Support Specialist in Newcastle upon Tyne. In this full-time role, you will provide exceptional customer service while resolving hardware and software issues.
Responsibilities include:
- Managing support tickets
- Administering Microsoft 365
- Conducting on-site client visits
Ideal candidates will have strong troubleshooting skills and a customer service mindset, along with a full UK driving license. The role offers a competitive salary with additional benefits including a car allowance.
IT Support Engineer Path to Field Engineer (Car Allowance) in Newcastle upon Tyne employer: Careers Plus
Contact Detail:
Careers Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer Path to Field Engineer (Car Allowance) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in IT support or field engineering. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to demonstrate your troubleshooting prowess. Bring examples of past issues you've resolved to showcase your expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace IT Support Engineer Path to Field Engineer (Car Allowance) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your troubleshooting skills and customer service experience. We want to see how your background aligns with the IT Support Engineer role, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technology and helping others. We love seeing candidates who can convey their enthusiasm for the role and the company.
Showcase Your Technical Skills: Since this role involves managing support tickets and administering Microsoft 365, make sure to mention any relevant technical skills you have. We’re looking for candidates who can hit the ground running, so highlight your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Careers Plus
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and software troubleshooting. Be ready to discuss specific issues you've resolved in the past and how you approached them.
✨Show Off Your Customer Service Skills
Since this role is all about exceptional customer service, prepare examples of how you've gone above and beyond for clients. Think about times when you turned a negative experience into a positive one.
✨Familiarise Yourself with Microsoft 365
As you'll be administering Microsoft 365, it’s crucial to understand its features and common issues. Consider doing a quick refresher on its functionalities and be prepared to answer questions related to it.
✨Plan Your On-Site Visit Approach
Since the role involves on-site client visits, think about how you would handle these situations. Prepare to discuss how you would assess a client's needs and ensure their satisfaction during your visit.
