- To ensure all passengers have purchased the correct ticket type for their journey
- To maintain a high standard of customer experience at all times
- To organise and manage the customer queuing system at the required piers
- To support and protect the revenue protection on the required piers
- To ensure clear communication is delivered to all customers and colleagues
- Be committed and flexible in your approach to work
- Ensuring we are committed to providing a punctual and reliable service to our customers
Requirements
QUALIFICATIONS & EXPERIENCE
- Previous experience in customer facing role ideally from hospitality, retail or tourism background
- A genuine desire and ability to work with the public in a front line, customer facing role
- Ability to build rapport with customers and be approachable, knowledgeable and helpful
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Customer Services Assistant (Zero hour) employer: Careers On The Thames
As a Marine Engineer at Thames Clippers, you will join a dynamic team dedicated to delivering safe and efficient vessels in the heart of London. Our commitment to employee growth is reflected in our supportive work culture, where safety and innovation are paramount, and we offer opportunities for technical development and career advancement. With a unique location at Trinity Buoy Wharf and access to state-of-the-art facilities, you'll be part of a forward-thinking company that values your contributions and fosters a collaborative environment.
