At a Glance
- Tasks: Engage and manage commercial customers, building long-term relationships and guiding them through finance options.
- Company: Join Tide, a leading fintech transforming small business banking for over 2 million members globally.
- Benefits: Enjoy competitive salary, health insurance, flexible working, and generous holiday allowance.
- Other info: Work in a diverse, inclusive team with excellent growth opportunities and a focus on innovation.
- Why this job: Be a trusted partner to SMEs, helping them thrive while developing your career in a dynamic environment.
- Qualifications: Strong communication skills and a passion for supporting businesses in their financial journey.
The predicted salary is between 37800 - 46200 £ per year.
At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind.
With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
- Tide is available for UK, Indian, German and French SMEs
- Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,800 Tideans globally
- Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg
ABOUT THE TEAM
We're the UK’s leading provider of smart current accounts for sole traders and small companies.
We're also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under‑served by the big banks.
Funding Options joined the Tide family in early 2023 to lead their Partner Credit Services offering.
Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence.
Through their multi award‑winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and outstanding standard of customer service.
Our offices are in London -UK, Sofia - Bulgaria, Belgrade - Serbia and Hyderabad -India, where our teams are dedicated to our small business members; revolutionising business banking for SMEs.
We're scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities.
Our values show our commitment to working as one team, working collaboratively to take action and deliver results.
Member first, we are passionate about our members and put them first.
We are data-driven, we make decisions, creating insight using data.
We're also one of Linked In's top 10 hottest UK companies to work for.
ABOUT THE ROLE
- Contact, engage and manage our commercial customers through their application process
- Build and nurture working relationships with our commercial lending partners
- Become confident in articulating the Funding Options proposition and service
- Outbound prospect customers from our your dedicated Accounts Portfolio
- Working closely with our Lead Generation team, including providing feedback and advice where appropriate
- Building on your knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market
- Confidently articulating the different finance options available to customers across multiple business finance product classes
- Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce)
- Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce
- Keeping up to date on industry trends, market & competition.
- Actively share stories and successes to the wider organisation through relevant comms channels.
WHAT WE ARE LOOKING FOR
- We're looking for a
Strategic Finance Partner (Senior Commercial Finance Broker) to help build and scale our Account Management function.
This is not a transactional role, it's about owning and developing a portfolio of clients, becoming their go‑to finance partner, and supporting their businesses as they grow.
- You'll be responsible for building meaningful, long-term relationships with clients, taking the time to truly understand how their businesses operate, their growth plans, challenges, and how finance fits into their journey.
Your role is to anticipate needs, identify opportunities, and guide clients through both opportunities and pressure points as they arise.
- Through structured, high-quality conversations, you'll uncover funding requirements and match clients to the most appropriate products and lenders, not just for today, but in a way that supports their longer-term ambitions.
You'll bring a strategic lens to every interaction, ensuring clients feel supported, informed, and confident in the decisions they make.
- We expect you to deliver a consistently exceptional client experience, setting the standard for professionalism, ownership, and service.
Whether a deal completes or not, every client interaction should reinforce your position as a trusted partner and leave them better informed and better prepared for their next step.
WHAT YOU’LL GET IN RETURN
- Competitive salary and bonus
- Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
- 24/7 Employee Assistance Programme
- 25 days holiday with the ability to buy extra days
- Professional L&D budget
- Access to 'salary sacrifice' benefits such as Cycle to Work scheme and pension contribution
- Spacious brand new office in Liverpool street with an all-day snacks bar
- Enhanced family-friendly leave
- 24 hours paid volunteering time off per year
- Flexible working options
- Sabbatical leave
- TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration.
Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture.
Our Tideans come from a variety of backgrounds and experience levels.
We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status.
We celebrate diversity in our workforce as a cornerstone of our success.
Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences.
We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability.
Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs.
We are One Team, committed to transparency and ensuring everyone's voice is heard.
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Account Manager employer: Careers at Tide
Tide is an excellent employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. With a strong emphasis on employee growth, we offer opportunities for professional development and the chance to make a significant impact in the rapidly evolving fintech landscape of India. Our flexible workplace model ensures that you can balance your personal and professional life while working alongside passionate individuals dedicated to transforming the payments ecosystem.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Careers at Tide. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Careers at Tide.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Careers at Tide's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Careers at Tide
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Careers at Tide.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Careers at Tide will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Careers at Tide employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
