Deputy Logistics Manager in London

Flexible working: 36 hours per week, with flexitime and the option for compressed hours of at least four days per week. Home or remote working is not possible due to the nature of this role.

About us

MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing, and assessing intelligence, and then work with a range of partners including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses and other organisations about how to keep themselves safe. A role in MI5 means you’ll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security.

The role

As a Deputy Logistics Manager, you’ll make sure corporate and mission teams across MI5 are resourced and ready to take on whatever the day brings. Leading a small team, including porters and logistics drivers, you’ll coordinate everything from ordering vital supplies to the secure destruction of classified waste, manage mail and goods, and organise deliveries across our UK sites. You’ll also:

• oversee the mailroom, managing incoming and outgoing mail
• allocate work to porters, organise their diaries, and respond to colleague requests
• assign delivery requests to logistics drivers
• ensure security protocols for classified materials are followed
• monitor and respond to requests across the organisation through our computer system, coordinating tasks for porters and drivers
• place orders with external suppliers and commercial colleagues to keep office stock, including stationery, well-maintained

About you

You’re someone who enjoys working with others and bringing out the best in those around you. You’ll be leading a small team, so while you don’t need formal management experience, your leadership skills are essential. You’ll also have:

• experience working in an office environment
• confidence using Microsoft applications like Word, Excel, and Outlook
• effective organisational skills to support you in managing schedules and diaries for your business area

The role will involve some manual handling of goods, but no fitness test is required. Full manual handling training will be provided.

Training and development

From day one, you’ll be welcomed with a full orientation and introduction to your team. During your training period, you’ll be paired with a colleague who will guide you and help you feel more confident as you settle in. Your line manager will also be present to share insights and answer any questions you may have. And if you’re looking for more support, our new joiners’ society offers the chance to connect with your peers at MI5. Beyond your immediate team, your manager will introduce you to colleagues across the organisation, up to director level. Your growth really matters to us, so you'll have access to leadership and line management courses, training to build your core skills, and Equality, Diversity and Inclusion programmes that will help you learn and develop in meaningful ways.

Rewards and benefits

You’ll receive a starting salary of £40,428 plus other benefits including:

• 25 days’ annual leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days of public and privilege holidays
• opportunities to be recognised through our employee performance scheme
• a dedicated development budget
• an interest-free season ticket loan
• a cycle to work scheme
• facilities such as a gym, restaurant and on-site coffee bars (at some locations)
• paid parental and adoption leave

Equal opportunities

At MI5 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds.

We’re Disability Confident

MI5 is proud to have achieved Leader status within the Department for Work and Pension’s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position, will be offered an interview, if it is practical for us to do so.

To secure an interview for this role, the minimum criteria (in order of application process) are:

• to be able to demonstrate a working knowledge of logistics management in the corporate environment – this is to be assessed at application form sift
• ability to communicate effectively within a team environment and with a range of customers – assessed at application form sift

There is a wide range of extra support available throughout the recruitment process to enable you to do your best.

What to expect

Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order:

• Online Situational Judgement Test (SJT) rating the appropriateness of your responses to a series of short scenarios. The SJT tests criteria important for all roles in our organisation
• Applications sift to look at your role specific knowledge/experience, and motivation for the role and organisation.
• Competency-based interview.
• If successful, you will receive a conditional offer of employment.

Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer.

Before you apply

To work at MI5, you need to be a British citizen or hold dual British nationality. Read about our eligibility criteria. This role requires the highest security clearance, known as Developed Vetting (DV). It’s something everyone in the UK Intelligence Community undertakes. Find out more about the vetting process.

Please note we have a strict drugs policy, so once you start your application, you can’t take any recreational drugs and you’ll need to declare your previous drug usage at the relevant stage.

Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more securely.

The role is based in Central London, so you’ll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. An interest-free loan is available to assist with relocating into privately rented accommodation to take up the offer of employment.

We offer reasonable reimbursement of travel costs for candidates attending in-person appointments during the recruitment and vetting process. Full details will be provided with your interview or assessment invitation. Reimbursement is discretionary and will only be made in line with the Candidate Expenses Policy, as amended from time to time. Candidates must book their own travel, using the most economical option, and provide original hardcopy receipts for reimbursement.

Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member.

Right to withdraw statement

Please be aware that we reserve the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.