Business Analyst

MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing, and assessing intelligence, and then work with a range of partners including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses and other organisations about how to keep themselves safe. A role in MI5 means you’ll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security.

The business analyst roles are aligned and assessed against the Government Digital and Data Profession Capability framework (DDPCF), formerly known as Digital, Data and Technology (DDaT) Profession Capability Framework. You will work in areas across MI5 including Technical, Corporate and Operational delivery areas, applying structured business analysis approaches to support our key transformational challenges in areas such as Cloud, Artificial Intelligence (AI) and Cyber to help our organisation continue to operate in a digital age.

You will analyse data and information relating to business goals, objectives, functions and processes. You will define requirements to improve processes, systems and services. You will conduct options analysis, assess feasibility and operational impact, quantify potential business benefits and contribute to business case development. You will ensure solutions align with the vision, objectives, business and user needs and provide the expected benefits and outcomes. You’ll work to enable all or part of the business to make informed, strategic and tactical decisions.

We support a range of working patterns, full-time, part-time (minimum of 3 working days), compressed hours and job shares. Due to the nature of the role homeworking or remote working will not be possible.

You’ll already have some training in either business analysis or change management. You might currently be working towards one of the recognised BA certifications such as the British Computer Society (BCS) or International Institute of Business Analysis (IIBA) qualifications. As someone with experience applying structured methodologies to intricate business problems, you’ll be confident identifying the right techniques to deliver practical solutions. You’ll also have experience using frameworks and tools to develop business models of varying complexity across multiple teams. You’ll know how to select the correct tools and methods for the environment and will provide results that benefit both the business and users.

Importantly, you’ll build and maintain productive relationships with internal and external stakeholders. You’ll take time to understand, document and prioritise their requirements, and communicate solutions clearly to your various audiences – ensuring people are kept in the loop throughout.

We have a supportive and active business analyst community who are committed to developing your skills. We recognise this will look different for everyone so there will be lots of tailored training, coaching, and mentoring. We will cover the cost of professional memberships to either the BCS (British Computer Society) or the IIBA (International Institute of Business Analysis) and you may have opportunities to network with other government departments.

As you develop, grow, and maintain your technical skills, you’ll progress through the Government Digital and Data Profession Capability framework. You’ll need to regularly demonstrate and accredit your skills based on the framework.

You’ll receive a starting salary of £60,358 plus other benefits including:

• 25 days Annual Leave automatically rising to 30 days after 5 years’ service, and an additional 10.5 days public and privilege holidays
• Opportunities to be recognised through our employee performance scheme
• Interest-free season ticket loan
• Dedicated development budget
• Cycle to work scheme
• Facilities such as a gym and restaurant, and on-site coffee bars (at some locations)
• Paid parental and adoption leave

At MI5 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds.

MI5 is proud to have achieved Leader status within the Department for Work and Pensions' Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position, will be offered an interview, if it is practical for us to do so.

There is a wide range of extra support available throughout the recruitment process to enable you to do your best.