Lead Product Designer, London, UK

We're the world's leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada. We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support. You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.

You're a talented Lead Product Designer with a passion for health and excitement about building our expanding healthcare platform. You enjoy working in dynamic environments, solving complex problems, and creating thoughtful, user-centred design solutions that make a real impact.

In this role, you will:

• Own a problem area across connected surfaces, from definition to delivery.
• Research it, design it, write it, test it, measure it, iterate.
• Drive commercial outcomes on your surface: activation, conversion through regulated intake, retention, adherence.
• Create designs that build trust and hold up in a regulated market.

About you:

• Problem definition: You shape the problem, not just the pixels.
• Visual craft: Non-negotiable. Typography, spacing, colour, motion and micro-interactions, used with intent.
• Accessibility: You design inclusively without being asked.
• Systems thinking: You design across surfaces, from mobile to emerging platforms.
• Product and commercial sense: You shaped what got built.
• Communication: Clear, specific, opinionated.
• Working in the open: You share early and often, using critique to sharpen the work.
• The full stack: Work end to end, from problem definition and research to information architecture and UX writing.

Your portfolio should show problem solving that moved a commercial lever, not just well-made screens. We want evidence of the outcome, the craft behind it, and how you contributed to the Design System.

Experience: Typically 8 years or more in product design, with a track record of owning a domain, building systems others depend on, and developing other designers.

Behaviours & attitude:

• Patient-first mindset: You put patient outcomes first.
• Collaborative creation: You work well across product, engineering and clinical.
• Curiosity: You ask why before how.

Why join Eucalyptus?

• Our goal for the next three years is to support 1 million patients globally.
• We’re on the path to becoming the world’s largest international digital healthcare company.
• You will deliver work that directly shapes patient outcomes.
• You will have high ownership, continuous feedback, and dedicated development support.
• You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK:

• Your own stake in the business with our employee options program.
• Annual development budget plus 3 days of professional development leave.
• Hybrid setup with 3 days a week in our Old Street office.
• Private health insurance through Vitality or a monthly wellness allowance.
• 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year.
• A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings.