At a Glance
- Tasks: Lead IT operations, maintain infrastructure, and drive innovation with cutting-edge technologies.
- Company: Join a dynamic team at a forward-thinking tech company in Solihull.
- Benefits: Competitive salary, hands-on leadership role, and opportunities for professional growth.
- Other info: Collaborate with international teams and enjoy a vibrant work culture.
- Why this job: Make a real impact by ensuring seamless IT systems for over 100 staff.
- Qualifications: 5+ years in IT support, strong Microsoft ecosystem knowledge, and leadership skills.
The predicted salary is between 50000 - 65000 € per year.
Are you passionate about handling critical IT tasks and ensuring seamless systems administration? Do you thrive on staying ahead of the curve by researching and evaluating cutting‑edge technologies and software? If so, we have the perfect opportunity for you! Join our team and lead the charge in keeping our technology ecosystem at its peak.
Your role will encompass maintaining a robust IT infrastructure, handling mission‑critical tasks, and exploring emerging technologies to drive innovation. This is a full‑time, office‑based role in our Solihull office, supporting 100+ staff throughout the country. Working with the Group IT team in the Netherlands, you will help build and maintain a resilient IT infrastructure across our Emixa sister organisations. This is a hands‑on leadership role.
You will set direction and standards for our IT services and own core infrastructure and security operations. You will also act as an escalation point for complex issues and work closely with Group IT in the Netherlands to align tooling, policies, and projects.
What you’ll be doing
- Leadership & Governance
- Analyse business needs and propose best‑fit solutions
- Ensure systems are integrated, reliable, and standardised to meet business requirements
- Develop, document, test, and execute disaster recovery planning and business continuity
- Own cyber security operations: maintain controls, respond to incidents, and drive remediation actions
- Manage IT suppliers and service delivery (contracts, SLAs, renewals, and performance)
- Own IT documentation and governance (policies, asset and system documentation, change records) to support the lifecycle of IT services and compliance with legal/contractual requirements, certifications, and accreditations
- Support & Operations
- Ensure adoption and effective use of IT tools: train users, provide guidance, and act as an escalation point for complex issues
- Provide hands‑on technical support when needed, prioritising business‑critical issues
What you’ll bring
- Deep understanding of the Microsoft ecosystem, including Microsoft 365
- Expertise in MDM, Apple Business Manager, and Intune
- Strong infrastructure experience
- Expertise in implementing, configuring, and testing IT solutions
- Familiarity with MFA solutions, specifically Duo and Microsoft Authenticator
- Strong creative and analytical thinking
- Familiarity with ITIL practices and implementation
- Strong stakeholder management across the business and wider Emixa Group
- Experience with the requirements of Cyber Essentials, ISO 27001, and GDPR
- AWS configuration and administration would be an advantage
- Professional certification
- Minimum 5 years’ experience in an IT support role
IT Manager in Cheswick Green employer: Careers at Emixa
At Emixa, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As an IT Manager in our Solihull office, you will not only lead critical IT initiatives but also benefit from ongoing professional development opportunities and a supportive team environment. With a focus on cutting-edge technology and a commitment to employee well-being, we offer a unique chance to make a meaningful impact while advancing your career in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager in Cheswick Green
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, achievements, and any innovative solutions you've implemented. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its tech stack. Be ready to discuss how your experience with Microsoft 365, MDM, and cyber security aligns with their needs. Tailor your answers to show you're the perfect fit for their team.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace IT Manager in Cheswick Green
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Manager role. Highlight your experience with Microsoft 365, MDM, and any relevant certifications. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for IT and how you’ve handled critical tasks in the past. Let us know why you’re excited about joining our team at StudySmarter.
Showcase Your Leadership Skills:Since this is a hands-on leadership role, don’t forget to highlight your experience in managing teams and projects. We love seeing examples of how you've led initiatives or improved processes in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Careers at Emixa
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the Microsoft ecosystem, especially Microsoft 365. Be ready to discuss your experience with MDM, Apple Business Manager, and Intune, as well as any hands-on technical support you've provided in the past.
✨Showcase Your Leadership Skills
As an IT Manager, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've led teams or projects, particularly in managing IT suppliers and service delivery. Highlight your experience in developing and executing disaster recovery plans.
✨Understand Cyber Security Essentials
Familiarise yourself with Cyber Essentials, ISO 27001, and GDPR requirements. Be prepared to discuss how you've maintained cyber security operations in previous roles and how you would approach incident response and remediation actions.
✨Engage with Stakeholders
Stakeholder management is key in this role. Think of instances where you've successfully collaborated with different teams or departments. Be ready to explain how you ensure effective communication and alignment with wider business goals, especially when working with international teams.
