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- Tasks: Manage waste service requests and ensure efficient recycling initiatives.
- Company: Join Liverpool City Council, a vibrant and innovative community at the heart of Greater Western Sydney.
- Benefits: Enjoy flexible work arrangements, health benefits, and career progression opportunities.
- Why this job: Be part of a dynamic team driving sustainability and making a real impact in the community.
- Qualifications: No specific qualifications required; training will be provided.
- Other info: Work from home options available and supportive work environment.
The predicted salary is between 50000 - 60000 £ per year.
Liverpool, New South Wales
Full-time
Description
Waste Support Officer
Permanent, Full Time- 35 hours, 5 days per week
Salary: $73, 486.75 – $80, 293.31 + Superannuation
Location: Liverpool
Closing Date: 11 July 2025
Are you a problem solver that makes safety a priority?
About Us
Liverpool is a vibrant city that lies in the heart of Greater Western Sydney. Working with Liverpool City Council offers a wealth of professional opportunities. Liverpool is a diverse and innovative Council located at the gateway to the upcoming Western Sydney Airport. Liverpool is fast becoming Sydney’s third CBD and is going through rapid change and growth, with nearly 100 new residents arriving every week. If great community outcomes are to be realised, Liverpool requires the best minds to realise this opportunity.
About The Role
Liverpool City Council is seeking a dynamic and organised Waste Support Officer to oversee the Customer Service/Administration functions of Council’s Domestic Waste services. This role is pivotal in driving our sustainability initiatives, focusing on the efficient recycling and contributing to the broader circular economy objectives. Training will be provided.
Key Responsibilities
- Adhering to the domestic waste management policy in dealing with all waste management service requests and enquiries on a daily basis, whether from a resident or contractor.
- Meeting the service standards established for Councils domestic waste collection service are met.
- Liaising with internal and external stakeholders on domestic waste and resource recovery matters in a timely manner, as they arise.
- The provision of high quality customer service in a prompt and accurate manner.
- Responding to all resident matters and / or requests, as directed by the Waste Management Coordinator. This includes correspondence in the form of email, telephone or letter.
- Gather historical data using councils’ systems to assist in resolving resident matters as they arise.
- Relevant tasks as directed by the Resource Recovery Coordinator.
Benefits Of Working With Us
- Opportunities to expand your knowledge.
- Flexible work arrangements – including flexi time and hybrid working arrangements (with the ability to work some days each week from home)
- Health and wellbeing benefits include two health and wellbeing leave days per calendar year and access to our Employee Assistance Program
- Career progression opportunities & ongoing professional development
- Access to a Fitness Passport
Salary will be dependent upon the relevant skills, experience and competencies of the successful applicant.
For further information about the position please contact Natalie Jefferys, Talent Acquisition Partner on JefferysN@liverpool.nsw.gov.au
How to Apply: Please click the \’Apply\’ button above. Applicants must submit a covering letter, current resume and response to the selection criteria questions which will be shown once you commence your application.
Click here for a copy of the position description
Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential.To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident. For Temporary positions, you need a visa that gives you permission to work in Australia.
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Waste Support Officer employer: Careers at Council
Contact Detail:
Careers at Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Support Officer
✨Tip Number 1
Familiarise yourself with Liverpool City Council's sustainability initiatives and domestic waste management policies. Understanding their goals will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of Liverpool City Council, especially those in waste management roles. They can provide insights into the work culture and expectations, which can be invaluable for your preparation.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided excellent customer service in previous roles. This is crucial as the role emphasises high-quality customer interactions, so having relevant anecdotes ready will set you apart.
✨Tip Number 4
Stay updated on current trends in waste management and recycling. Being knowledgeable about the latest practices and technologies will show your commitment to the role and the broader circular economy objectives.
We think you need these skills to ace Waste Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Waste Support Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for waste management and sustainability. Mention specific examples from your past experiences that demonstrate your problem-solving abilities and commitment to customer service.
Address Selection Criteria: Prepare detailed responses to the selection criteria questions provided during the application process. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
Proofread Your Application: Before submitting, carefully proofread your resume, cover letter, and selection criteria responses. Check for spelling and grammatical errors, and ensure that all documents are formatted consistently and professionally.
How to prepare for a job interview at Careers at Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Waste Support Officer. Be prepared to discuss how your skills and experiences align with the role, especially in areas like customer service and waste management.
✨Showcase Problem-Solving Skills
As a Waste Support Officer, problem-solving is crucial. Prepare examples from your past experiences where you've successfully resolved issues, particularly in customer service or waste management contexts. This will demonstrate your ability to handle challenges effectively.
✨Highlight Communication Skills
Effective communication is key in this role, as you'll be liaising with various stakeholders. Be ready to discuss how you've communicated complex information clearly and concisely in previous roles, whether through email, phone, or face-to-face interactions.
✨Express Enthusiasm for Sustainability
Liverpool City Council is focused on sustainability initiatives. Show your passion for environmental issues and recycling during the interview. Discuss any relevant experiences or knowledge you have about circular economy objectives to make a strong impression.
