At a Glance
- Tasks: Build strong relationships and support hospitality businesses with innovative solutions.
- Company: Join Lightspeed, a dynamic tech company transforming the hospitality industry.
- Benefits: Enjoy flexible time off, health benefits, and a supportive work culture.
- Other info: Be part of an inclusive culture that values diversity and personal growth.
- Why this job: Make a real impact in a growing team while developing your career.
- Qualifications: Experience in sales, strong communication skills, and a passion for hospitality.
The predicted salary is between 50000 - 65000 £ per year.
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is looking for a motivated and collaborative Senior Field Account Executive to join our growing London Hospitality team. Based in London, you’ll be responsible for building strong relationships across your region, supporting hospitality businesses in finding the right solutions, and guiding them through their entire journey with Lightspeed - delivering the full value of the Lightspeed ecosystem, ensuring our partners achieve sustainable growth from the initial discovery through to long-term advocacy.
Our Hospitality team is expanding to meet growing demand. After refining our approach at a smaller scale, we’re now excited to grow our team and extend our impact.
What you'll be doing:
- Develop and maintain an advanced understanding of the London hospitality landscape to spot proactively trends and opportunities.
- Leverage market research and insights to shape effective territory sales plans.
- Manage a mixture of complex and high-velocity sales cycles from discovery and solution design through sophisticated contract negotiations and high-touch implementation handovers.
- Consistently outperform monthly MRR targets by applying an entrepreneurial mindset to territory management, focusing on high-LTV (Long Term Value) accounts and portfolio expansion.
- Guide clients from needs analysis and solution design through proposals, contract agreements, and seamless onboarding.
- Deliver high-impact presentations and live demonstrations that translate Lightspeed’s technical capabilities into clear business outcomes for owners and operators.
- Maintain a rigorous, high-integrity Salesforce pipeline; managing your own workload and updating the team accordingly with precise revenue forecasting and data-backed regional insights.
- Spearhead outbound initiatives and represent the brand at premier industry events to cultivate a high-quality pipeline and build long-term leads.
- Provide customer feedback to sales, marketing and product teams to refine strategies and achieve collective targets.
- Coach junior team members on advanced prospecting techniques, objection handling, and complex deal navigation to accelerate overall team performance and cultural excellence.
What you need to bring:
- High-performance experience in Field or Outbound sales, with a track record of navigating complex, solution-based sales within the technology, SaaS, or hospitality ecosystems.
- A deep understanding of the hospitality industry, including key segments and operational considerations is ideal.
- Advanced in sales development best practice - building pipelines, territory planning, and driving new business with strong organisational ability.
- Demonstrated success in consistently exceeding aggressive MRR targets and significantly contributing to regional market-share expansion.
- Proficient in using Salesforce or similar CRM systems to manage opportunities and track performance.
- Confident communicator with excellent customer relationship and interpersonal skills and the ability to simplify complex technical value propositions.
- Analytical mindset with a data-driven approach to decision-making and performance improvement.
- A self-starting, agile mindset with the ability to operate autonomously in a high-growth, fast-paced environment, acting as a brand ambassador and mentor within the regional team.
What's in it for you?
- Genuine career growth opportunities based on performance within a company that's continuously expanding.
- Work with highly skilled people who are as passionate about sales & marketing as you are.
- An environment that encourages initiatives and leadership.
- Work in a team big enough for growth but lean enough to make a real impact.
- Fun activities with your teammates & social events throughout the year.
- Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture.
- Lightspeed equity scheme (we are all owners).
- Flexible Paid Time Off - providing you the freedom to take time off however you like.
- Private Medical Insurance and cash health plan for optical, dental and more.
- Health & Wellness Credit- expense up to 400 GBP per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health.
- Mental Health Support through the LifeWorks and Modern Health Apps.
- LinkedIn Learning: free access to LinkedIn learning along with your career GPS to help you learn & grow.
- Time off to volunteer and give back to your community.
- Transit benefit - if you travel by public transport to our London offices.
- A variety of drinks & snacks in our offices in London.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.
Senior Field Account Executive in London employer: CareerOne
Lightspeed is an exceptional employer that fosters a vibrant and inclusive work culture, particularly within its London Hospitality team. Employees benefit from genuine career growth opportunities, a supportive environment that encourages initiative and leadership, and a comprehensive range of health and wellness benefits, including flexible paid time off and mental health support. With a focus on collaboration and personal development, Lightspeed empowers its team members to make a meaningful impact while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Field Account Executive in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like CareerOne. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to CareerOne
Don't be shy about reaching out to CareerOne directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Field Account Executive in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about CareerOne and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at CareerOne
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
