Director Send Product Development

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we are helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realise their greatest potential.

Overview: This position is part of the Mastercard Send Standards and Compliance Team, within Mastercard's Global Send Product organisation. Send is a highly visible Mastercard offering that focuses on domestic and cross-border funds transfers involving card accounts. The position will work in a highly collaborative manner with the various regional and global Mastercard Send teams, with the Legal, Franchise, and with the Send Compliance Officer.

Role:

• Develop and manage the Send Standards (primary responsibility).
• Contribute to the identification of short-term enhancements and to the definition of the long-term strategy of Mastercard Send.
• Actively contribute to a wide range of Send-related product development initiatives.
• Represent Mastercard in customer meetings and industry events.
• Address internal and external queries about Send Standards.
• Promote awareness of upcoming global Send publications by the wider global Send Product team and by the various regional Send teams.

All about you:

• Outstanding written communication skills.
• Outstanding ability to structure and synthesise complex realities.
• Outstanding ability to work collaboratively and deliver results in a highly cross-functional environment.
• Strong data gathering, analysis, and problem-solving skills.
• Knowledge of Mastercard and Mastercard Send or of competing offerings both at the business level and at the transaction processing level.
• High self-motivation and ability to work autonomously; “can do” attitude; strong customer and results orientation.
• Flexibility to attend meetings during business hours of other continents.
• Fluency in English.
• Bachelor's degree.

Corporate Security Responsibility: All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organisation and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.