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For Companies At a Glance
- Tasks: Help clients optimise workflows by creating and supporting custom tech solutions.
- Company: Leading fintech company with a global presence and diverse culture.
- Benefits: Hybrid work model, professional development, competitive holidays, and wellness support.
- Why this job: Join a vibrant team and make a real impact in the fintech industry.
- Qualifications: 5+ years in C# development and experience with SQL Server.
- Other info: Diverse workplace committed to inclusion and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
We are seeking a Customer Engineer to join our global Engineering Services team. In this role, you'll help our clients globally to optimise business workflows by creating, delivering, and supporting any customisations they need to bridge our technology with their unique requirements. You'll collaborate closely with our clients to gather requirements, provide detailed specifications and ensure delivery meets their expectations. The work combines consulting, analysis, development, and quality assurance. This role blends financial industry knowledge with technology skills in a vibrant, international work environment. You'll get the opportunity to collaborate and share knowledge across leading financial institutions, as well as our experienced team within the fintech industry.
What You Will Get To Do
- Together with the business consultant and/or the solution architect, define what custom items need to be built for the implementation project.
- Collaboration on each custom request with the client and/or business consultant to create a technical specification.
- Develop the custom item outlined within the specification.
- Install the custom item in the test/UAT or other environment.
- Test that the item works, and deliver it to the client or consultant to do testing.
- Fix any issues that may come up during testing.
- Update documentation for any changes that have come up during development and testing.
- Provide documentation and review the item with the client and support.
For ad-hoc projects (existing clients), these are the responsibilities of a Customer Engineer:
- Support items previously developed and delivered to Clients. This could also include internal custom items.
- Work may be a billable task depending on the maintenance coverage in place for the custom item.
- For new items, Engineering Services owns the full project from start to finish.
What You Will Bring
- 5+ years of relevant working experience in C# development.
- Experience with Microsoft SQL Server (T-SQL, ADO .NET, database tools, etc).
- Experience with SQL Server Reporting Services is a plus.
- Ideally fintech experience.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model
- Your Future: Professional Development Reimbursement, including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the well-being of our staff
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customised throughout your career
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Customer Engineer in City of London employer: CareerArc
Contact Detail:
CareerArc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engineer in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SS&C on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your C# and SQL skills. Be ready to discuss how you've used these in past projects. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your fintech knowledge! Research recent trends and challenges in the industry. This will help you stand out as someone who’s not just technically skilled but also understands the business landscape.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Customer Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Engineer role. Highlight your C# development experience and any fintech knowledge you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. As a Customer Engineer, you'll need to optimise workflows and solve client issues, so we want to see that you can think on your feet!
Apply Through Our Website: Don't forget to apply directly through our Careers page! It’s the best way to ensure your application gets into the right hands. Plus, we love seeing candidates who follow our process!
How to prepare for a job interview at CareerArc
✨Know Your Tech Inside Out
As a Customer Engineer, you'll need to showcase your expertise in C# development and Microsoft SQL Server. Brush up on your technical skills and be ready to discuss specific projects where you've successfully implemented solutions. This will demonstrate your capability to bridge technology with client needs.
✨Understand the Financial Sector
Familiarise yourself with the financial services and healthcare technology landscape. Research SS&C's role in these industries and think about how your experience aligns with their goals. Being able to speak knowledgeably about industry trends will set you apart from other candidates.
✨Prepare for Collaboration Questions
Since this role involves working closely with clients and team members, expect questions about collaboration. Think of examples where you've successfully gathered requirements or worked with others to deliver a project. Highlight your communication skills and ability to adapt to different stakeholders.
✨Showcase Problem-Solving Skills
Be prepared to discuss how you've tackled challenges in past projects, especially during testing and implementation phases. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you resolved issues and ensured client satisfaction.