At a Glance
- Tasks: Join our team as a Roadside Mechanic, helping drivers in need with technical support.
- Company: RAC is the UK's leading breakdown service provider, known for exceptional customer service.
- Benefits: Enjoy competitive salary, share scheme, flexible working, and extensive employee benefits.
- Other info: Work hours vary; enjoy a dynamic role with opportunities for career growth.
- Why this job: Make a real impact by assisting drivers while developing your skills in a supportive environment.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence are required.
The predicted salary is between 50000 - 58000 £ per year.
At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a competitive base salary of £53,720.98 (Inclusive London Weighting allowance if applicable) complimented by an average OTE ranging from £54,000 to £58,000. In addition to this, you\’ll also enjoy all of these extra benefits: Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of RAC Holiday allowance of 23 days & bank holidays rising to 25 with service No additional travel time – Start and finish on your driveway Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering Family leave support including paid time off, flexibility and resources to help balance work and family commitments Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options FREE RAC Ultimate Complete Breakdown Service from Day One Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more The RAC is the UK\’s leading breakdown service provider – a people-powered business of 4,000 \’orange heroes\’ delivering the best-in-class motoring services for both private and business drivers. Our unprecedented growth means we now have a fantastic opportunity for skilled, field-based Roadside Mechanic to join our Roadside Patrol team. As a Roadside Mechanic you will need: A Level 2 light vehicle maintenance qualification (or equivalent) Demonstrative technical, electrical, and diagnostic experience A customer-focused approach A full UK driving licence Flexibility to work at relatively short notice Open to travel and overnight stays if necessary In this role you’ll work the equivalent of 40 hours per week without a set roster. This means you will receive your roster seven days in advance, while the core hours that you are scheduled to work will be sent three days in advance. You will work within the hours of 0600 and 0200. Your shift patterns will include evenings, early mornings, weekends and bank holidays. You will benefit from a comprehensive induction, and you’ll also have access to the latest vehicle technology, along with support from our technical team. You could also develop your career further within our growing business. Roadside support is at the very heart of our business, as our Roadside Mechanics deliver an exceptional and much needed service for our members. Our patrols will be out and about dealing face-to-face with our members, handling breakdowns, offering technical support and delivering the same exceptional service that they’ve come to expect from the RAC. If you have a passion for working with vehicles and helping others, it might be time to consider a career as an RAC Roadside Mechanic! We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.
Roadside Mechanic (SF) - Guildford employer: Career Wallet
Contact Detail:
Career Wallet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic (SF) - Guildford
✨Tip Number 1
Familiarise yourself with the latest vehicle technology and diagnostic tools. Being knowledgeable about the equipment you’ll be using can give you an edge during interviews, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight your customer service skills in conversations with recruiters. Since this role involves face-to-face interactions with members, demonstrating your ability to handle customer queries and provide excellent service will make you stand out.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours and travel. The role requires adaptability, so showcasing your willingness to work evenings, weekends, and potentially stay overnight will show that you’re a great fit for the team.
✨Tip Number 4
Network with current RAC employees or join relevant online forums. Engaging with those already in the company can provide insights into the culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Roadside Mechanic (SF) - Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Level 2 light vehicle maintenance qualification and any relevant technical, electrical, and diagnostic experience. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer-focused approach and passion for working with vehicles. Mention specific experiences where you've gone the extra mile for customers, as this aligns with RAC's values.
Highlight Flexibility: Since the role requires flexibility in working hours and potential overnight stays, emphasise your willingness to adapt to varying schedules and your ability to work under short notice.
Showcase Your Driving Skills: Ensure you mention your full UK driving licence in your application. If you have experience driving in various conditions or handling breakdowns, include those details to strengthen your application.
How to prepare for a job interview at Career Wallet
✨Showcase Your Technical Skills
Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant technical, electrical, or diagnostic experience. Be prepared to discuss specific examples of how you've solved problems in the past.
✨Demonstrate Customer Focus
Since this role involves direct interaction with customers, emphasise your customer-focused approach. Share experiences where you went above and beyond to assist a customer, showcasing your commitment to excellent service.
✨Be Flexible and Adaptable
The job requires flexibility in working hours and the possibility of travel. During the interview, express your willingness to adapt to changing schedules and your readiness for overnight stays if necessary.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities on the roadside. Think about potential breakdown situations and how you would handle them, demonstrating your quick thinking and technical knowledge.