At a Glance
- Tasks: Lead dinner service, ensuring top-notch guest experiences and operational excellence.
- Company: Grantley Hall, a luxurious five-star hotel in North Yorkshire.
- Benefits: Competitive monthly service charge, generous holiday, and exclusive employee discounts.
- Other info: Enjoy team events, wellness activities, and opportunities for personal development.
- Why this job: Join a prestigious team and elevate your career in the vibrant hospitality industry.
- Qualifications: Passion for food and beverage, excellent communication, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Location and Overview: Nestled in the North Yorkshire countryside, Grantley Hall is a five‑star, 17th‑century property offering a blend of stately grandeur and contemporary luxury. It is a member of The Leading Hotels of the World and PoB Hotels, featuring 47 opulent rooms and suites, five restaurants, three bars, an award‑winning spa, and a cutting‑edge gym.
Key Responsibilities:
- Assist the Assistant Restaurant Manager in running the dinner service to the required standard.
- Be fully conversant with the key operational demands and systems of the department.
- Be a presence on the floor during service.
- Assist the Assistant Restaurant Managers with ongoing improvement of standards, proposing ways to improve the product and services offered.
- Ensure all guests receive attentive, courteous, and professional service of the highest standard as defined in all SOP manuals.
- Ensure all employee in‑house policies, procedures and government legislation are adhered to.
- Assist in ensuring daily maintenance checks and checklists are completed within the department.
- Work alongside Assistant Restaurant Managers to meet weekly and monthly cover targets and average spends for dinner, constantly looking for ways to increase profit and covers.
Skills, Qualities & Experience:
- Hands‑on approach to work, always being productive and looking to improve.
- Passionate about the Food & Beverage industry.
- Detail‑oriented and drives standards.
- Positive attitude and a desire to learn.
- Ability to meet deadlines and work under pressure.
- Friendly, courteous and helpful with excellent communication skills.
- Motivated to go the extra mile for guests and colleagues.
- Use of own initiative with willingness to support the wider Grantley Hall team.
Benefits:
- Monthly service charge – typically £3,400 annually.
- 31 days holiday, increasing to 33 days with length of service.
- Access to earnings before payday (Stream).
- Holiday buy/sell scheme.
- Free parking.
- Complimentary meals when on duty.
- Discounted modern and spacious live‑in accommodation.
- Company parties, winter award ceremonies and team events.
- Training achievements celebrations, birthdays, babies, marriages and more.
- Team appreciation and wellbeing activities: team member of the month awards, BBQs, ice‑cream van, team massages, competitions & prizes, seasonal gifts, flu jabs.
- Grantley Hall discounts – 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products.
- Access to hundreds of exclusive employee benefits, rewards and discounts targeting the hospitality sector.
- Discounted hotel stays with Pride of Britain hotels.
- Complimentary bespoke uniform and annual shoe allowance.
- Free sight tests for those eligible.
- On‑site team gym with professional induction.
- Refer a Friend Scheme – earn up to £1,000.
- 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'.
- Grantley Academy to support your development.
- Annual paid volunteering days.
HEAD WAITER in Ripon employer: Career Wallet
Grantley Hall is an exceptional employer, offering a unique blend of luxury and opportunity in the stunning North Yorkshire countryside. With a strong focus on employee wellbeing and development, staff enjoy generous benefits such as a monthly service charge, extensive holiday allowances, and access to exclusive discounts, all within a supportive and vibrant work culture that celebrates achievements and fosters growth. Join us at this prestigious five-star property where your passion for hospitality can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land HEAD WAITER in Ripon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Career Wallet. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Career Wallet
Don't be shy about reaching out to Career Wallet directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace HEAD WAITER in Ripon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Career Wallet and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Career Wallet
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
