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- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation, known for its commitment to customer care.
- Benefits: Enjoy competitive pay, flexible shifts, and perks like free breakdown cover and discounts.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Must have a C driving licence; CE licence is a plus but not essential.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds.
The predicted salary is between 30000 - 41000 £ per year.
Company description Push for Better. Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again. Take a look at Recovery Driver roles we have here: Search & Apply – AA Careers (theaacareers.co.uk) On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license Depot Postcode: YO23 2PT Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment! Free breakdown cover from day one Equivalent of 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution Join a famous brand that our customers love, with industry leading training Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family This is the jobYou’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be. What will I be doing?A communicator: You\’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of. A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers. A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues. What do I need?To be eligible for this role you must live within 25 miles OR 1 hours travel from the depot – postcode included in advert. A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this. Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card. To be comfortable adapting to new technology- training will be provided. To be happy working shifts, which include evenings, nights, weekends and Bank Holidays. Additional informationAs a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You’ll also have access to a range of benefits such as: Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including drug and Alcohol checks, work references, credit and criminal record checks. Ready for anything? Apply Today
Recovery Driver - York - Field Based employer: Career Wallet
Contact Detail:
Career Wallet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - York - Field Based
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding their commitment to customer service and safety will help you align your responses during the interview, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or experiences you've had in problem-solving situations will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare examples of how you've handled challenging customer interactions in the past. The AA values great communication, so showing that you can remain calm and professional under pressure will set you apart.
✨Tip Number 4
Since the role requires flexibility with shifts, be ready to discuss your availability openly. Highlighting your willingness to work evenings, weekends, and holidays will show your commitment to the job and the team.
We think you need these skills to ace Recovery Driver - York - Field Based
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Recovery Driver. Familiarise yourself with the skills required, such as customer communication and problem-solving abilities, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, especially in recovery or roadside assistance roles. Mention your driving licences (C and CE) and any relevant qualifications like the Driver CPC.
Showcase Your Customer Service Skills: Since this role involves direct interaction with customers, highlight your ability to communicate effectively and provide reassurance in stressful situations. Use specific examples from past experiences to demonstrate these skills.
Tailor Your Application: Make sure to customise your application for the AA by reflecting their values and culture in your writing. Mention your enthusiasm for working in a diverse and inclusive environment, as well as your readiness to adapt to new technologies.
How to prepare for a job interview at Career Wallet
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the AA. Make sure to highlight your experience in customer service during the interview. Share examples of how you've reassured customers in stressful situations and how you maintain professionalism under pressure.
✨Demonstrate Problem-Solving Abilities
The role requires you to be a fixer and problem solver. Prepare to discuss specific instances where you've successfully resolved issues on the road or in previous jobs. This will showcase your ability to think on your feet and adapt to changing circumstances.
✨Familiarise Yourself with the Role Requirements
Make sure you understand the job description thoroughly. Be ready to discuss your driving qualifications, such as your C or CE licence, and your Driver CPC. Showing that you're well-informed about the requirements will demonstrate your genuine interest in the position.
✨Emphasise Teamwork and Independence
This role involves both working independently and as part of a team. Be prepared to talk about your experiences in both settings. Highlight how you can thrive alone while also collaborating effectively with others, especially in challenging weather conditions.
