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- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation, known for its commitment to customer care.
- Benefits: Enjoy flexible shifts, free breakdown cover, and a generous holiday allowance.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Must have a full driving category C licence; CE licence is a plus but not essential.
- Other info: Access to development programmes and discounts on AA products and services.
The predicted salary is between 37460 - 44620 £ per year.
Company description Push for Better. Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again. Take a look at Recovery Driver roles we have here: Search & Apply – AA Careers (theaacareers.co.uk) On Target Earnings: £ 4 4 , 720 for CE, £ 39,065 for C license Salary: Guaranteed minimum c. £3 7 ,4 60 for CE (HGV 1) license, £3 4 , 088 for C (HGV 2) license *This includes a location allowance * Depot Postcode: ME20 7BH Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment! Free breakdown cover from day one Equivalent of 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution Join a famous brand that our customers love, with industry leading training Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family This is the jobYou’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be. What will I be doing?A communicator: You\’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of. A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers. A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues. What do I need?To be eligible for this role you must live within 25 miles OR 1 hours travel from the depot – postcode included in advert. A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this. Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card. To be comfortable adapting to new technology- training will be provided. To be happy working shifts, which include evenings, nights, weekends and Bank Holidays. Additional informationAs a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us . Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You’ll also have access to a range of benefits such as: Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment . As part of the onboarding process, we complete several pre-employment checks including drug and Alcohol checks, work references, credit and criminal record checks. Ready for anything? Apply Today
Recovery Driver - Maidstone - Field Based employer: Career Wallet
Contact Detail:
Career Wallet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Maidstone - Field Based
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding their commitment to customer service will help you align your responses during interviews, showcasing how you can embody their ethos as a Recovery Driver.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or experiences where you've successfully resolved issues will demonstrate your problem-solving abilities and expertise.
✨Tip Number 3
Prepare for situational questions that assess your communication skills. Think of examples where you've had to reassure customers in stressful situations, as this role requires a calming presence.
✨Tip Number 4
Show your flexibility and willingness to work varied shifts. Be ready to discuss your availability and any previous experience working irregular hours, as this is crucial for the role.
We think you need these skills to ace Recovery Driver - Maidstone - Field Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in driving roles or customer service. Emphasise any technical skills you have that relate to vehicle recovery and problem-solving.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for the AA and how your skills align with their values of being a friendly and professional communicator.
Highlight Relevant Qualifications: Clearly list your driving qualifications, including your C and CE licences, Driver CPC, and digital tachograph card. If you have experience with new technology, mention that too, as it shows adaptability.
Prepare for the Interview: Think about potential interview questions related to customer service and problem-solving. Be ready to share examples of how you've handled difficult situations or provided excellent service in the past.
How to prepare for a job interview at Career Wallet
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the AA. Make sure to highlight your experience in customer service during the interview. Share examples of how you've reassured customers in stressful situations and how you maintain professionalism under pressure.
✨Demonstrate Problem-Solving Abilities
The role requires you to be a fixer and problem solver. Prepare to discuss specific instances where you've successfully resolved issues on the job. This could include technical challenges or customer concerns, showcasing your ability to think on your feet.
✨Familiarise Yourself with the Role Requirements
Make sure you understand the qualifications needed for the position, such as the driving licences and CPC qualification. Be ready to discuss how your skills and experiences align with these requirements, and express your willingness to adapt to new technology.
✨Emphasise Teamwork and Independence
This job involves both working independently and as part of a team. Be prepared to talk about your experiences in both settings. Highlight how you can thrive alone while also collaborating effectively with colleagues, especially in challenging weather conditions.
