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For Companies At a Glance
- Tasks: Manage consumer panels for water companies, ensuring effective communication and actionable insights.
- Company: Join an independent advocacy body dedicated to improving water services in England and Wales.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and impactful work.
- Why this job: Make a real difference by amplifying consumer voices and influencing policy changes.
- Qualifications: 2+ years of experience with consumer panels and collaboration with research agencies required.
- Other info: Positions available in Birmingham or Cardiff, offering a chance to work in a meaningful sector.
The predicted salary is between 36000 - 60000 £ per year.
Our client is an independent utilities advocacy body in England and Wales. Every year, they help thousands of people resolve their water complaints with empathy and expertise. Their research and advocacy don’t just influence policy – they change it, making sure companies and regulators listen to the people they serve. They are now looking for two Consumer Panel Managers to join the team in either Birmingham or Cardiff. Your role will be to ensure that each water company’s panel runs smoothly, efficiently, and with purpose.
Your days will involve:
- Working with an external research agency to deliver high-quality insights
- Establishing accountability processes that ensure water companies act on what they hear
- Partnering closely with policy experts to turn consumer voices into business change
- Making sure consumers are not just heard, but listened to
The ideal candidate will have:
- 2+ years of experience looking after consumer panels.
- Agency or client-side experience.
- Experience working with research agencies to deliver high-quality insights.
Consumer Panel Manager employer: Career Wallet
Contact Detail:
Career Wallet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consumer Panel Manager
✨Tip Number 1
Familiarise yourself with the current issues in the water sector. Understanding the challenges consumers face will help you demonstrate your passion for advocacy and your ability to connect with the mission of the organisation.
✨Tip Number 2
Network with professionals in the utilities and consumer advocacy sectors. Attend relevant events or webinars to meet people who can provide insights into the role and potentially refer you to opportunities within the organisation.
✨Tip Number 3
Prepare to discuss your experience with consumer panels in detail. Be ready to share specific examples of how you've successfully managed panels and collaborated with research agencies to deliver impactful insights.
✨Tip Number 4
Showcase your understanding of accountability processes. Be prepared to explain how you would ensure that water companies act on consumer feedback, highlighting any relevant experience you have in implementing such processes.
We think you need these skills to ace Consumer Panel Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Consumer Panel Manager position. Understand the key responsibilities and required experience, especially the importance of working with research agencies and ensuring consumer voices are heard.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly your work with consumer panels and any agency or client-side roles. Emphasise your ability to deliver insights and collaborate with policy experts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for consumer advocacy and your understanding of the utilities sector. Mention specific examples from your past experience that demonstrate your skills in managing consumer panels and delivering high-quality insights.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Career Wallet
✨Showcase Your Experience with Consumer Panels
Make sure to highlight your 2+ years of experience managing consumer panels. Be ready to discuss specific examples of how you've ensured their smooth operation and the impact of your work on consumer advocacy.
✨Demonstrate Your Research Collaboration Skills
Since the role involves working with external research agencies, prepare to talk about your past collaborations. Share how you’ve successfully partnered with agencies to deliver high-quality insights and what methodologies you found effective.
✨Emphasise Accountability Processes
Discuss your approach to establishing accountability processes within consumer panels. Be prepared to explain how you ensure that water companies act on feedback and how you measure the effectiveness of these processes.
✨Connect Consumer Voices to Business Change
Illustrate your ability to turn consumer feedback into actionable business changes. Provide examples of how you've worked closely with policy experts to advocate for consumer needs and influence company practices.
