At a Glance
- Tasks: Manage properties, support lettings team, and ensure smooth tenancy processes.
- Company: Dynamic lettings company in Telford with a growing team.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Fast-paced role with opportunities to develop your skills and career.
- Why this job: Join a proactive team and build lasting relationships in property management.
- Qualifications: Experience in residential lettings or property management is essential.
The predicted salary is between 28080 - 34320 £ per year.
Our client is looking for a proactive and customer focused Property Manager to join their very busy Lettings Team in Telford. Excellent opportunity to join an expanding team.
The successful individual needs to be motivated, enjoy building long term relationships, be a strong multi-tasker and can ensure all tenancy matters are dealt with efficiently and professionally throughout the entire tenancy lifecycle.
Key duties:
- Provide a professional response for incoming enquiries and office visitors.
- Support the lettings team by attending property viewings when required.
- Manage the collection of rent and administration of landlord payments.
- Process supplier invoices and coordinate contractor payments accurately.
- Monitor tenant arrears, communicating with tenants and landlords to resolve outstanding balances promptly.
- Manage the move out process, including negotiating deposit deductions and coordinating deposit returns.
- Oversee rent increase reviews and serve notices in line with current legislation.
- Monitor and arrange the renewal of key compliance certificates, including Gas Safety Certificates, EICRs and EPCs.
- Schedule and conduct property inspections, producing detailed and accurate reports for landlords.
- Manage maintenance requests from initial reporting through to completion, liaising with landlords, tenants and contractors throughout.
- Build and maintain strong relationships with landlords, tenants and contractors.
- Ensure tenancy records, property files, compliance documents are up to date.
Key characteristics required:
- Naturally well-organised and able to manage a varied workload effectively.
- Proactive and solutions focused with a positive, can do attitude.
- Confident in handling difficult conversations professionally and empathetically.
- Excellent at building rapport and maintaining strong client relationships.
- Strong communicator with outstanding written and verbal communication skills.
- Comfortable working independently and as part of a team.
- Able to deliver first class customer service at all times.
- Use own initiative to effectively prioritise workloads under pressure.
The successful candidate MUST have experience within residential lettings, property management or tenancy management.
In the first instance contact either Anita or Jodie at Career Studio.
Property Manager in Donnington employer: Career Studio
As an Assistant Property Manager, you will thrive in a dynamic and supportive work environment that values your contributions and fosters professional growth. Our company offers competitive benefits, a collaborative culture, and ample opportunities for career advancement, all set in a vibrant location that enhances your work-life balance. Join us to be part of a team that is dedicated to excellence and making a meaningful impact in property management.
