At a Glance
- Tasks: Manage and assess insurance claims, ensuring accuracy and fairness.
- Company: Shepherds Friendly, a modern mutual society with nearly 200 years of experience.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Join a collaborative team in a dynamic office located in Cheadle village.
- Why this job: Make a real difference in people's lives by helping them through their claims journey.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 27000 - 33000 £ per year.
Job Description Shepherds Friendly is a modern mutual society, offering a variety of adult and childrens financial products and services such as ISAs, savings plans, life insurance and income protection.
Do you have the right skills and experience for this role Read on to find out, and make your application.
Located in south Manchester in the heart of Cheadle village, the Society has been providing financial security to members for almost 200 years.
Guided by our values of working together, doing the right thing, and making a difference, we are committed to delivering a service which helps our members plan their finances and secure their familys future.
In a world of financial complexity, we believe in the power of simplicity.
We are currently recruiting for a Claims Assessor within the Claims department to join our team of talented individuals.
Reports to: Senior Claims Manager
Location: Office based Role Purpose The Claims Assessor is responsible for managing and assessing insurance claims, ensuring they are processed accurately, fairly and in line with policy terms and regulatory requirements.
The role delivers high-quality customer service, supports members through the claims journey and contributes to positive customer outcomes.
Key Accountabilities Manage a caseload of claims across Income Protection, Critical Illness and Life products, ensuring accurate and timely processing.
Assess claims in line with policy terms, internal procedures and defined authority limits.
Maintain clear, consistent communication with members and stakeholders throughout the claims process.
Handle inbound and outbound communications, including telephony interactions, in a professional and proactive manner.
Ensure all claims are recorded accurately within internal systems, maintaining high standards of data quality and documentation.
Meet agreed performance targets relating to quality, accuracy, timeliness and volume of work.
Work collaboratively with internal teams and external partners to support effective claims management.
Maintain up-to-date knowledge of products, claims processes and market practices.
Identify and log risks within the claims function in line with organisational processes.
Stakeholder
Claims Assessor in Stoke-on-Trent employer: Career poster
Heat Sync is an exceptional employer, offering a competitive salary and a supportive work culture that values detail and professionalism. With opportunities for growth in a dynamic environment, employees can take pride in working on prestigious projects across Surrey and surrounding areas, ensuring a rewarding and meaningful career in the air conditioning industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Assessor in Stoke-on-Trent
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Career poster. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Claims Assessor in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Career poster.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Career poster's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Career poster
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Career poster.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Career poster will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Career poster employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
