At a Glance
- Tasks: Manage customer collections and ensure accurate debtor records while providing excellent service.
- Company: Friendly office in Windsor with flexible hours and great transport links.
- Benefits: Competitive pay, flexible working days, and a supportive team environment.
- Other info: Ideal for students or returners looking for part-time work with growth potential.
- Why this job: Perfect for those who enjoy helping customers and want to make a real impact.
- Qualifications: Experience in credit control or customer service is a plus, but training is available.
The predicted salary is between 17 - 17 £ per hour.
Part time - Credit Controller / Administrator - GBP15-GBP17 per hour, Windsor based - Flexible Hours - Good railway networks and a short work from the station.
Friendly working office environment.
Location
Windsor (Office Based) SL4
Hours
2 days per week - we are flexible on days/timings - would suit a mum returner
About the Role for the Part-time Credit Controller / Administrator
We are looking for a reliable, organised and confident Credit Controller to take ownership of our customer collections process.
This is an ideal role for someone who enjoys speaking with customers, is comfortable handling payments and can work independently with minimal supervision.
You'll be responsible for contacting customers regarding overdue payments, processing card payments securely and ensuring our debtor records remain accurate and up to date.
- Main Responsibilities - Credit Control
- Contact customers by telephone regarding outstanding balances.
- Chase overdue invoices professionally and courteously.
- Take secure card payments over the telephone using Worldpay.
- Record detailed notes of all customer conversations.
- Update customer accounts in Quick Books.
- Monitor overdue accounts and follow agreed collection procedures.
- Respond to customer payment queries.
- Escalate difficult cases to management where appropriate.
- Ensure all payments are allocated correctly.
- Help reduce debtor days and improve company cashflow.
- Maintain complete confidentiality regarding customer information.
Fleet Management Administration
- Vehicle maintenance schedules - servicing, MOTs and other maintenance requirements.
- Monitoring allocated vehicle mileage allowances.
- Safety and compliance - including ensuring drivers respond to vehicle recalls and other required actions.
- Data and technology - including monitoring/checking GPS tracking information.
- Legality and compliance - ensuring vehicles remain appropriately taxed and insured.
- Parking fines - identifying the relevant driver and ensuring fines/notices are transferred to the driver's name and address where appropriate.
- Systems Used
- Quick Books
- Worldpay
- Microsoft Outlook
- Telephone
- Shared Collections Email Inbox
Person Specification
We are looking for someone who is
- Friendly but confident on the telephone.
- Professional and polite.
- Highly organised.
- Reliable and dependable.
- Honest and trustworthy.
- Able to work without supervision.
- Comfortable asking customers for payment.
- Calm under pressure.
- Good at listening and problem solving.
- Computer literate.
- Excellent attention to detail.
- Strong administration skills
Experience for the part-time credit controller / administrator
Ideally you'll have experience in one or more of
- Credit control
- Accounts receivable
- Customer service
- Collections
- Telephone-based roles
- Bookkeeping or finance administration
Quick Books experience would be an advantage but training can be provided.
- Personal Qualities
- Takes ownership of their work.
- Has excellent initiative.
- Is mature and dependable.
- Can build rapport quickly with customers.
- Is persistent without being aggressive.
- Enjoys helping businesses improve their cashflow.
- Understands the importance of professionalism and confidentiality.
- What Success Looks Like
- Be confidently managing overdue accounts.
- Have built positive relationships with customers.
- Be keeping debtor records fully updated.
- Be collecting payments efficiently over the phone.
- Be helping reduce overdue debt and improve cashflow.
- Salary
GBP15.00-GBP17.00 per hour, depending on experience.
We're looking for someone who treats the business as if it were their own - someone who takes pride in getting things done without needing to be micromanaged.
- CAREER OUTLOOK REGRETS THAT THEY CAN ONLY CONTACT SUCCESSFUL CANDIDATES
- #J-18808-Ljbffr
Part Time Credit Controller & Customer Collections Administrator in Windsor employer: Career Outlook Ltd
As a part-time HR Manager at our dynamic and growing business in Staines, you will enjoy a supportive work culture that values innovation and collaboration. We offer competitive compensation, hybrid working options, and opportunities for professional development, ensuring you can thrive while balancing your career and personal life. Join us to be part of a forward-thinking team that embraces technology and data-driven decision-making, making a meaningful impact on our organisation's success.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Credit Controller & Customer Collections Administrator in Windsor
✨Connect with Campus Reps
If you're looking for part-time work in banking, try to connect with your university's career services and campus representatives from banks. They often host recruitment events or provide exclusive job listings, which can give you a leg up in the application process.
✨Get Involved in Financial Societies
Join finance or investment clubs at your university. These societies not only provide fantastic networking opportunities but also often collaborate with financial institutions for internships or part-time roles, making it easier for us to land those positions.
✨Use LinkedIn for Hidden Gems
Keep an eye on LinkedIn for part-time opportunities at banks, specifically targeting roles like customer service or administrative support. Companies like Career Outlook Ltd often post openings there first, so be on the lookout and don’t forget to engage with their content!
✨Showcase Your Skills Directly
When applying for a part-time role, consider creating a simple portfolio that highlights your finance-related skills or projects. Whether it's a personal finance blog, a financial analysis you've done, or any relevant coursework, having this ready can impress hiring managers at Career Outlook Ltd.
We think you need these skills to ace Part Time Credit Controller & Customer Collections Administrator in Windsor
Some tips for your application 🫡
Show Off Your Numbers Game:In the banking and financial services world, it's all about numbers. Highlight any relevant coursework, grades, or certifications, like AAT or CFA, on your CV. If you can point to specific projects or tasks where you managed finances or analysed data, that's a big plus!
Tailor Your Cover Letter to Us:When writing your cover letter, don’t just reiterate your CV. Tell us why you want to work at Career Outlook Ltd and how this part-time role fits into your career goals. Map your skills and experiences directly to the job spec, and don’t forget to weave in any technical skills you have, like experience with financial software!
Marry Experience with Availability:Since this is part-time, it’s super important to state your availability clearly in your application. Highlight any previous work experience, even if it's not directly in finance, that shows your reliability and ability to juggle various commitments. Flexibility can be a real asset!
Keep It Professional Yet Personal:While you want to keep a professional tone, don’t be afraid to inject a bit of your personality into your application. Especially for a part-time role, we’re looking for someone who's not just skilled but also a good fit for the team at Career Outlook Ltd. A little light-heartedness can go a long way!
How to prepare for a job interview at Career Outlook Ltd
✨Brush Up on Your Numbers
For a role in banking and financial services, you’ll likely encounter numerical tests that gauge your analytical skills. So, let’s whip out those maths skills! Practise mental arithmetic and get comfy with basic financial concepts; this'll really help you shine during the assessment stages.
✨Know Your Financial Products
Knowing your stuff about the various financial products and services is crucial. Be prepared to discuss topics like loans, mortgages, investment funds, and credit options. Having a finger on the pulse of current market trends and economic events can also give you an edge—the interviewers will appreciate your insight!
✨Flexibility and Commitment are Key
Since you're aiming for a part-time position, emphasise your flexibility and willingness to commit your time effectively. Highlight your ability to balance studies or other commitments while delivering results at work. This kind of attitude can set you apart from the competition.
✨Showcase Your Portfolio of Experience
Even though it’s a part-time role, companies want to see your motivation and past experience. Bring examples of relevant projects or roles, including internships or coursework that demonstrate your understanding and passion for banking and finance. The more tangible your examples, the more convincing you’ll be!
