At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding invoices.
- Company: Leading global media organisation based in the heart of London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced role with excellent career development opportunities.
- Why this job: Join a vibrant team and make a real impact on cash flow objectives.
- Qualifications: Experience in Order to Cash or Accounts Receivable and strong communication skills.
The predicted salary is between 36450 - 44550 £ per year.
An exciting opportunity has arisen for an Order to Cash (O2C) Coordinator to join the finance function of a leading global media organisation, based in the heart of London.
Working closely with the O2C Manager, this role supports the end-to-end Order to Cash process, partnering with commercial teams and finance colleagues to drive accurate billing, effective cash collection, and strong customer relationships.
The position plays a key role in achieving cash flow objectives and ensuring outstanding balances are managed proactively.
Key Responsibilities
- Manage and monitor customer accounts to ensure timely collection of outstanding invoices.
- Build and maintain strong relationships with customers to resolve payment issues and minimise aged debt.
- Identify, investigate, and follow up on overdue accounts, escalating issues where required.
- Liaise with Sales, Billing, and Accounts Receivable teams to ensure invoice adjustments, contract amendments, and customer changes are processed accurately and promptly.
- Maintain detailed records of customer communications and collection activities.
- Monitor outstanding receivables and update account information within the finance system.
- Collaborate with offshore finance teams to support cash allocation, account reconciliations, and accounts receivable processes.
- Assist in resolving billing disputes and customer queries to facilitate prompt payment.
- Contribute to the achievement of team cash collection and working capital targets.
Skills
- Previous experience within Order to Cash, Accounts Receivable, Credit Control, Billing, or Collections.
- Strong understanding of accounts receivable and cash collection processes.
- Excellent communication and stakeholder management skills, with the ability to build relationships both internally and externally.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Experience working with finance systems and ERP platforms - Workday preffered
- Proactive approach to problem-solving and resolving customer account issues.
- Ability to work collaboratively across finance, sales, and operational teams.
- Confident working with data, reporting, and maintaining accurate financial records.
- O2C Coordinator • London, South East, UK
- #J-18808-Ljbffr
O2C Coordinator employer: Career Moves
As a leading player in the digital advertising space, our company offers an exceptional work environment that fosters innovation and collaboration. Based in London, we provide our employees with the opportunity to engage in meaningful projects that directly impact campaign success across the EMEA region, alongside a supportive culture that prioritises professional growth and development. With a focus on teamwork and cutting-edge technology, we empower our staff to explore new ad products and workflows, making every day an exciting challenge.
