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For Companies At a Glance
- Tasks: Monitor social media, draft content, and manage communications for a leading brand.
- Company: Join a dynamic team at Airbnb, a global leader in travel and hospitality.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Be at the forefront of social media strategy and make a real impact.
- Qualifications: Experience in fast-paced environments and strong communication skills required.
- Other info: Work with a diverse team and gain valuable insights into crisis management.
The predicted salary is between 22 - 34 £ per hour.
Location: London, UK
Length: 6 Months
Start date: 18/08/2025 – 16/02/2025
Rate: £ 28 p/h (Inside IR35)
Hours: 40 hours per week
Outline of the Role
- Monitor emergent issues across social media channels
- Ability to work cross functionally on communications initiatives involving Community Support and Trust operations, Policy, Regulatory, Corporate and Crisis Management
- Draft copy and publish content across different channels
- Assist with developing playbooks and guidance on best practice
- Assist with measuring campaign/project effectiveness
- Support the team with the management of sensitive, high risk reactive & proactive communications on Airbnb’s social media channels
- Support local EMEA teams with reputational flagging and management
- Appropriately support on urgent posts, ‘handoffs’ and various escalations
- Monitor queues and provide guidance to the team as needed
- Highlight issues regarding volume to Lead(s)
- Highlight gaps in workflows
- Gather and analyze data for reporting, deep dives, performance insights and quality
- Assist Lead when out of office, as needed
- Support upskilling and onboarding of new teammates
- Support with writing response strategies
- Support driving initiatives and projects with regional/global impacts
Skills & Experience:
- Experience working on projects in a fast-paced environment
- Multi-channel issues & Crisis management experience
- Experience working on cross functional projects with multiple stakeholders
- Experience with internal tools like Nova to aid investigation, is a plus
- Experience with Sprinklr or other social media monitoring tools, is a plus
- Bachelor’s Degree, or equivalent work experience
- Ability to work weekend days and public holidays required, as well as evening shifts when needed
Please note that this role requires you to work Sunday to Thursday OR Tuesday to Saturday for 9 hours per day (including a 1 hour break) anywhere between 7am to 8pm (in your local timezone). Your schedule can change to meet business needs and, where possible, we will take your availability into consideration.
36259077 – Senior Social Media Associate in London employer: Career Moves
Contact Detail:
Career Moves Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 36259077 – Senior Social Media Associate in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, join relevant groups on social media, and don’t be shy about sliding into DMs. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best social media campaigns or content. This is your chance to shine and demonstrate how you can handle the fast-paced environment and multi-channel issues that the role demands.
✨Tip Number 3
Prepare for interviews by researching the company’s social media presence. Understand their tone, style, and any recent campaigns. This will help you tailor your responses and show that you’re genuinely interested in the role and the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace 36259077 – Senior Social Media Associate in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Social Media Associate role. Highlight your experience with social media channels and any crisis management you've handled. We want to see how you fit into our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that show how you've successfully managed multi-channel issues or worked cross-functionally. This will help us see your potential impact at StudySmarter.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make it easy for us to see why you're the right fit for the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Career Moves
✨Know Your Social Media Stuff
Make sure you’re up to speed with the latest trends and tools in social media. Familiarise yourself with platforms like Sprinklr and any internal tools mentioned in the job description. Being able to discuss how you've used these tools in past roles will show you're ready to hit the ground running.
✨Showcase Your Crisis Management Skills
Prepare examples of how you've handled crisis situations on social media before. Think about specific instances where you managed sensitive communications or escalated issues effectively. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this role.
✨Cross-Functional Collaboration is Key
Be ready to talk about your experience working with different teams. Highlight any projects where you collaborated with various stakeholders, as this role requires strong cross-functional communication. Sharing specific examples will help illustrate your teamwork skills.
✨Data-Driven Mindset
Since the role involves gathering and analysing data, brush up on how you’ve measured campaign effectiveness in the past. Be prepared to discuss metrics you’ve tracked and how they informed your strategies. This shows you can contribute to performance insights right from the start.
