Performance Account Manager

Office Location: London, Central Saint Giles (3 days/week in the office)

Duration: 6 months, with possibility of extension

Rate: £27.88 p/h, equivalent to 58K p/a

Bonus Plan: Company (paid yearly)

Job Description

• Execute complete tasks within the scope of a larger project under guidance from the manager.
• Help evaluate business needs or challenges to identify marketing, sales, distribution, and business expansion opportunities.
• Help create project plans with guidance and identify tasks, dependencies, and next steps given business, team, and organization context.
• Craft fact-based, oral, and written communications for stakeholders to communicate analytical findings in a cohesive story.
• Select appropriate approaches from clear options to address challenges under some guidance from the manager or senior team members.

Challenge

• Apply standard tools, resources, and processes to defined problems.
• Escalate complex challenges to senior team members or managers.

Influence

• Work in a team setting by sharing knowledge within the immediate team when relevant to tasks (e.g., timelines, progress, hurdles, emergent issues, risks).
• Develop working relationships outside the team to contribute to cross-project collaborations by partnering with various stakeholders across teams and functions (e.g., Sales, Product, Finance) to collaboratively identify business solutions.
• Work closely with sales, marketing, product, and customer support teams to execute market strategy for pipeline generation and new customer acquisition.
• Follow direction on timing, goals, and objectives within a set of projects.
• Consult relevant stakeholders as changes arise that require input and alignment with goals.
• Identify operational efficiencies through a combination of process and technology.

Expertise

• Possess a foundational understanding of market-specific nuances and decision principles with an awareness of when to seek additional support and guidance.
• Acquire an understanding of company structure and ways of working (e.g., tools, processes).
• Demonstrate an ability to try new approaches while learning from mistakes.

Responsibilities Under the Direction of Manager

• Identify question framework for sales processes.
• Collaborate with stakeholders in a team setting to identify and clarify sales, business, or product questions to answer.
• Identify questions where data analysis will generate the most impact.
• Operationalize product or sales strategy and refine strategies and processes based on stakeholder feedback.
• Execute complete tasks of a project to draw interpretable insights from deep dives and data analysis.
• Execute complete tasks of data-driven strategic and tactical recommendations to customers, partner teams, and leadership based on analysis and utilize insights to influence others and drive change.
• Collaborate with and support cross-functional teams and stakeholders in a team setting on key strategic processes and initiatives.
• Leverage strategic change with stakeholder support, manage expectations, and maintain relationships with stakeholders to build rapport and credibility.
• Create and deliver content with some guidance to help stakeholders achieve project goals.

Skills/Experience/Education

• Customer Research: Knowledge of the customer's organization, industry, competition, and end-customers.
• Data-Driven Analysis & Reporting: Ability to combine technical and financial data to differentiate and position the value of products, services, and solutions to create competitive advantage.

Apply Now! The closing date for applications is COB 21/02.