At a Glance
- Tasks: Coordinate and develop authentic customer stories for marketing and social media.
- Company: Join a globally recognised consumer technology brand in London.
- Benefits: Competitive daily rate, potential for contract extension, and collaborative team environment.
- Other info: Great opportunity for career growth in a dynamic international setting.
- Why this job: Perfect for storytelling enthusiasts looking to make an impact in content and social media.
- Qualifications: Experience in social media, PR, or content coordination with strong communication skills.
The predicted salary is between 30000 - 35000 £ per year.
We're supporting a global consumer technology brand seeking a Customer Story Coordinator to join their International Content & Social team. This role sits between Customer Stories and Social Media and is responsible for identifying, developing and coordinating authentic customer stories that can be used across marketing, PR and social channels.
This is an ideal opportunity for someone from a social media, community management, PR, communications or content coordination background who enjoys speaking with people, uncovering great stories and keeping multiple workstreams organised.
What You'll Be Doing- Managing incoming customer story submissions
- Reviewing and assessing stories for marketing and social media potential
- Speaking directly with customers via phone, email and video calls
- Building rapport and uncovering the full story behind customer submissions
- Coordinating customer approvals, permissions and documentation
- Maintaining accurate records within internal systems
- Supporting content and social teams by identifying high-potential stories
- Managing content trackers, workflows and administrative processes
- Supporting filming sessions and customer content projects where required
- Experience in social media, community management, PR, communications or content coordination
- Excellent communication and relationship-building skills
- Strong organisational skills and attention to detail
- Confidence speaking with customers and stakeholders
- An interest in storytelling and content marketing
- Ability to manage multiple priorities simultaneously
- Strong written English skills
- A proactive, self-starting attitude
- Salesforce or CRM experience
- Content management or digital asset management experience
- Social media management tools such as Sprout Social
- Experience identifying customer stories, case studies or content opportunities
- Journalism, editorial or PR experience
- Join a globally recognised consumer technology brand
- Work within a collaborative content and social team
- Gain exposure to international campaigns and customer storytelling projects
- Long-term opportunity with strong extension potential
- Excellent opportunity for someone looking to develop within content, social and communications
Customer Story Coordinator in London employer: Career Moves Group I B Corp™
As a Customer Story Coordinator at our globally recognised consumer technology brand, you'll thrive in a dynamic and collaborative work environment located in the heart of London. We prioritise employee growth, offering exposure to international campaigns and storytelling projects, while fostering a culture that values creativity and communication. With competitive pay and the potential for contract extension, this role is perfect for those seeking meaningful and rewarding employment in the content and social media landscape.
Contact Details:
Career Moves Group I B Corp™ Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Story Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills fit into their needs. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Show off your personality! When speaking with potential employers, let your passion for storytelling and customer engagement shine through. We believe that being authentic can really set you apart from the competition.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking chat, drop a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Story Coordinator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Story Coordinator role. Highlight your experience in social media, PR, or content coordination, and show us how your skills align with what we're looking for.
Show Off Your Storytelling Skills:Since this role is all about uncovering and sharing customer stories, include examples of how you've done this in the past. We want to see your knack for storytelling and how you can connect with people.
Be Organised:We love a candidate who can juggle multiple tasks! In your application, mention any tools or methods you use to stay organised, especially when managing projects or workflows. It’ll show us you’re ready for the fast-paced environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with a global brand.
How to prepare for a job interview at Career Moves Group I B Corp™
✨Know Your Customer Stories
Before the interview, dive deep into the types of customer stories that resonate with the brand. Familiarise yourself with their previous campaigns and think about how you can contribute to their storytelling efforts. This will show your genuine interest and understanding of the role.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers, be prepared to demonstrate your communication prowess. Think of examples where you've successfully built rapport or uncovered compelling stories. Practising these anecdotes will help you articulate your experience clearly.
✨Organisational Skills are Key
Highlight your ability to manage multiple priorities. Bring examples of how you've kept projects on track in the past, whether through content trackers or administrative processes. This will reassure them that you can handle the fast-paced nature of the role.
✨Be Proactive and Engaging
During the interview, adopt a proactive attitude. Ask insightful questions about the team and their current projects. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your work style.
