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- Tasks: Lead a dynamic technical team to enhance product quality and compliance.
- Company: Innovative UK-based company specialising in consumer products.
- Benefits: Flexible working culture, career growth, and a supportive environment.
- Why this job: Make a real impact on product safety and quality in a fast-paced setting.
- Qualifications: Degree in Electrical Engineering and 10+ years of relevant experience.
- Other info: Join a collaborative team with a strong focus on innovation and excellence.
The predicted salary is between 60000 - 80000 £ per year.
Location: Wigan, WN2
Job Type: Full-time, Permanent
Working Hours: 35 hours per week, Monday to Friday
About the Role:
We are looking for an experienced and driven Head of Technical to lead our technical function and play a pivotal role in shaping the quality and compliance of our electrical product portfolio. This is a senior leadership position responsible for driving improvements in product quality, safety, and supplier performance, while supporting the delivery of our overall business strategy. You will lead a team of Technical Managers and Executives, working closely with internal stakeholders and global suppliers to ensure all products meet regulatory requirements and exceed customer expectations.
The company is a UK-based company that specialises in developing, sourcing, and supplying innovative consumer products across a range of categories, including heating, cooling, and household appliances. Working closely with major retailers and independent channels, they bring products to market through well-known brands, focusing on quality, functionality, and value for customers. With a strong emphasis on commercial insight and customer relationships, the company manages the full product lifecycle, from concept and design through to distribution and after-sales support, ensuring a seamless experience for both retail partners and end consumers.
Key Responsibilities:
- Leadership & Strategy
- Lead, develop and inspire the Technical team, setting clear direction and standards
- Drive continuous improvement in product quality and perception across all categories
- Identify and implement quality improvement and cost-saving initiatives within the supply base
- Support business strategy through technical excellence and innovation
- Product Quality & Compliance
- Ensure all products are safe, compliant, and fit for purpose
- Oversee product testing, factory audits, and pre-shipment inspections
- Maintain compliance with international standards (including LVD, EMC, ERP, RoHS)
- Manage the creation and review of Technical Construction Files (TCFs)
- Supplier & Stakeholder Management
- Build strong relationships with OEM manufacturers and third-party testing agencies (UK and overseas)
- Monitor and report on supplier performance, driving improvements where required
- Provide clear technical direction to suppliers and internal teams, including overseas field teams
- Quality Management & Continuous Improvement
- Oversee and enhance quality management systems and processes
- Analyse performance data and produce reports against key standards
- Lead investigations into customer complaints, ensuring timely and effective resolution
- Implement best practices in testing, inspection, and quality control methodologies
- Cross-Functional Collaboration
- Work closely with sourcing, sales, marketing, and commercial teams to deliver a cohesive approach
- Ensure technical requirements are clearly communicated and understood across the business
About You:
We’re looking for a confident and knowledgeable technical leader who:
- Leads with integrity and sets a strong example for others
- Is a clear and effective communicator at all levels
- Has a proactive, solutions-focused mindset
- Thrives in a fast-paced, evolving environment
- Is detail-oriented and passionate about quality and compliance
- Brings a collaborative, one team approach to working across departments
Skills & Experience:
Essential:
- Degree (or equivalent) in Electrical Engineering or a related technical discipline
- 10+ years post-qualification experience in manufacturing, product testing, or laboratory environments (electrical appliances)
- At least 3 years experience managing and developing a team
- Strong understanding of electrical product safety standards and compliance frameworks
- Experience working with third-party testing and inspection bodies
- Excellent analytical, organisational, and problem-solving skills
- Strong IT skills, including Microsoft Excel, PowerPoint, and Outlook
Our Culture:
We operate with a One Team, One Vision mindset. We foster a flexible, open, and supportive working culture where everyone is encouraged to contribute, grow, and succeed. We value collaboration, accountability, and a proactive approach, and we are committed to helping our people achieve their full potential.
Head of Technical employer: Career Makers
Contact Detail:
Career Makers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Head of Technical role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its products thoroughly. Understand their quality standards and compliance requirements so you can showcase how your experience aligns with their needs. We want you to shine!
✨Tip Number 3
Practice your leadership stories! Be ready to discuss how you've led teams, driven improvements, and tackled challenges in previous roles. Use specific examples that highlight your proactive mindset and collaborative approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Technical
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Technical role. Highlight your experience in leading technical teams and driving product quality improvements. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership style and how you've successfully managed technical projects in the past.
Showcase Your Technical Knowledge: Don’t forget to demonstrate your understanding of electrical product safety standards and compliance frameworks. We’re looking for someone who knows their stuff, so be sure to include relevant details in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Career Makers
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical product safety standards and compliance frameworks. Be ready to discuss how your experience aligns with the company's focus on quality and compliance, as well as any relevant projects you've led in the past.
✨Show Leadership Skills
As a Head of Technical, you'll need to demonstrate your leadership abilities. Prepare examples of how you've inspired and developed teams in previous roles. Think about specific situations where you drove improvements in product quality or supplier performance.
✨Communicate Clearly
Effective communication is key for this role. Practice articulating your thoughts clearly and concisely. Be prepared to explain complex technical concepts in a way that non-technical stakeholders can understand, showcasing your ability to bridge the gap between technical and commercial teams.
✨Be Solutions-Focused
The company values a proactive mindset, so come prepared with examples of challenges you've faced and how you resolved them. Highlight your analytical skills and problem-solving approach, especially in relation to quality management and continuous improvement initiatives.