At a Glance
- Tasks: Deliver exceptional customer service and manage office operations.
- Company: Leading law firm in the heart of London.
- Benefits: Competitive salary, part-time hours, and a supportive team environment.
- Other info: Perfect for students seeking flexible work while studying.
- Why this job: Join a dynamic team and enhance your skills in a professional setting.
- Qualifications: Experience in customer service and strong organisational skills.
The predicted salary is between 28000 - 35000 £ per year.
My client, a leading law firm based in the City (Holborn), are seeking an Office Services Assistant to join their team on a permanent part time basis working Tuesday, Wednesday and Thursday.
You will be joining the current Office Services team of 3 who are responsible for reception, hospitality, overseeing the smooth running of events, facilities and mailroom and reporting directly into the FM.
THE ROLE- Delivery of the exceptional customer service experience to all colleagues and guests visiting the firm
- Daily postal duties
- Accurately monitoring different types of documents
- Post room & print hub care
- Ordering couriers, taxis and flowers
- Archiving tasks
- Daily preparations for the meetings and events that take place in the office
- Manage visitor and meeting room bookings
- Check the office floor space every day, ensuring that our facilities are in order
- Oversee event and hospitality management
- Able to deputise and cover reception, hospitality, post room duty & office services personnel
- Work with the FM maintaining site procedures and deliver basic Health & Safety management related tasks such as fire risks induction and power failure procedures
- Take facilities helpdesk calls
- Managing monthly planned maintenance bookings with contractors
- General office repairs
- Previous relevant experience within the customer services or office services field
- Excellent team player
- Attention to detail
- Excellent verbal and written communication skills
- Excellent interpersonal skills with can-do attitude
- Excellent customer service skills
- Excellent organisational skills
- Front of house, hospitality, call handling
- Knowledge of basic office services & facilities
- Mailroom / courier procedures
- Experience in room booking systems
Please apply today for immediate consideration!
Office Services Assistant - Part Time in Slough employer: Career Legal
Join a prestigious law firm in the heart of Holborn, where you will be part of a dynamic Office Services team dedicated to delivering exceptional customer service. With a strong focus on employee growth and a supportive work culture, this part-time role offers a unique opportunity to develop your skills in a professional environment while enjoying competitive benefits and a collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Office Services Assistant - Part Time in Slough
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Career Legal and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Career Legal and let us see your personality shine through!
We think you need these skills to ace Office Services Assistant - Part Time in Slough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Career Legal.
Get Familiar with Our Brand:Before applying, take some time to learn about Career Legal and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Career Legal
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Career Legal.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Career Legal will surely appreciate.
