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For Companies At a Glance
- Tasks: Welcome clients, manage meeting rooms, and ensure a top-notch experience.
- Company: Leading international law firm in the heart of the City.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Join a prestigious firm and enhance your client service skills.
- Qualifications: Front of house experience and exceptional attention to detail required.
- Other info: Flexible shifts with opportunities for growth in a professional setting.
The predicted salary is between 24000 - 36000 £ per year.
My client, a leading international law firm based in the City, are seeking a Receptionist to join their busy team.
THE ROLE
- Delivering the professional greeting of clients and visitors to the highest standards from the reception desk; registering clients on arrival and calling partners/hosts before escorting clients to the reception area and offering and supplying refreshments.
- Escorting clients to meeting rooms, ensuring all requirements and expectations are met.
- Managing the meeting room space, ensuring standards are maintained and all client areas fully stocked and functional at all times.
- Supporting all events with meet and greet and registration, maintaining the standard of meeting rooms.
- Checking all client meeting rooms before commencement of meetings to ensure standards are met.
- Maintaining constant presence within client meeting floor in a host capacity, monitoring general meeting room status; overrunning or short running meetings, communicating with other support teams for clearing and set ups and completing full detailed room checks.
- Booking, confirming and amending room-booking requests using booking system and communicate with various support services.
- Answering telephones and redirecting phone calls.
- Booking, amending and announcing taxis and dealing professionally with any issues.
- Working closely with AV team regarding set up of video, telephone conferencing and general equipment set ups.
- Daily communication with the Facilities team and liaising with the catering team regarding refreshments, lunches and dinners for meetings.
- Dealing professionally and efficiently with queries from external and internal users via email and phone.
- Maintaining neat and tidy reception area at all times.
- Maintaining stock levels for stationary in client meeting rooms.
- Maintaining a safe and secure working environment to ensure safety of employees, building and visitors/clients.
SKILLS AND EXPERIENCE
- Front of house experience essential - ideally gained within large professional services or legal firm.
- Exceptional client services experience to a 5 star standard.
- High level attention to detail is a must to be able to deal with large, complex bookings.
- Ability to prioritise workload and be calm under pressure.
- Demonstrate a team player attitude at all times.
- Flexibility in both attitude and working hours is essential, working shifts and willing to step in when required, covering team absence when required.
- Excellent timekeeping and attendance.
- Professional appearance at all times.
- Knowledge of modern room booking systems is required (Rendezvous, Manhattan, Condeco) with experience of booking complex meetings & block bookings.
- The candidate will be required to work on a shift rota based on 35 hours per week: Monday to Friday between hours of 7am and 7pm.
Please get in touch for immediate consideration!
Legal Receptionist in London employer: Career Legal
Contact Detail:
Career Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Receptionist in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your front-of-house experience. Share specific examples of how you've delivered exceptional client service in the past. Remember, they want to see that you can maintain a 5-star standard!
✨Tip Number 3
Don’t forget to ask questions! This shows your enthusiasm and helps you understand if the role is right for you. Ask about the team dynamics, the booking systems they use, or how they handle busy periods.
✨Tip Number 4
Finally, follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Plus, it gives you another chance to express your interest in the role!
We think you need these skills to ace Legal Receptionist in London
Some tips for your application 🫡
Show Off Your Front of House Experience: Make sure to highlight any front of house experience you've got, especially if it's in a professional services or legal setting. We want to see how you can bring that 5-star client service vibe to our team!
Attention to Detail is Key: When you're writing your application, don’t forget to showcase your attention to detail. Mention specific examples where you've managed complex bookings or ensured everything was just right for clients. We love a candidate who can keep things running smoothly!
Flexibility is a Must: Let us know about your flexibility in both attitude and working hours. If you've had to cover shifts or adapt to changing situations in the past, share those stories! We appreciate team players who can step in when needed.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to get your details and for you to stay updated on your application status. We can't wait to hear from you!
How to prepare for a job interview at Career Legal
✨Know the Firm Inside Out
Before your interview, do some research on the law firm. Understand their values, recent cases, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Master the Art of Client Interaction
As a Legal Receptionist, client interaction is key. Prepare to demonstrate your exceptional client service skills. Think of examples from your past experiences where you’ve gone above and beyond for clients, and be ready to share these during the interview.
✨Showcase Your Attention to Detail
Given the high level of attention to detail required for this role, come prepared with examples that highlight your meticulous nature. Whether it’s managing complex bookings or ensuring meeting rooms are perfectly set up, be ready to discuss how you maintain high standards.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle pressure and prioritise tasks. Think about how you would manage overlapping meetings or deal with last-minute changes. Practising these scenarios can help you respond confidently and effectively.
