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For Companies At a Glance
- Tasks: Welcome clients and manage meeting rooms in a fast-paced law firm environment.
- Company: Leading international law firm in the heart of London.
- Benefits: Competitive salary, professional development, and a dynamic work atmosphere.
- Why this job: Be the face of a prestigious firm and enhance your client service skills.
- Qualifications: Front of house experience and exceptional client service skills required.
- Other info: Flexible shifts with opportunities for growth in a professional setting.
The predicted salary is between 26000 - 30000 £ per year.
My client, a leading international law firm based in the City, are seeking a Receptionist to join their busy team.
THE ROLE
- Delivering the professional greeting of clients and visitors to the highest standards from the reception desk; registering clients on arrival and calling partners/hosts before escorting clients to the reception area and offering and supplying refreshments.
- Escorting clients to meeting rooms, ensuring all requirements and expectations are met.
- Managing the meeting room space, ensuring standards are maintained and all client areas are fully stocked and functional at all times.
- Supporting all events with meet and greet and registration, maintaining the standard of meeting rooms.
- Checking all client meeting rooms before commencement of meetings to ensure standards are met.
- Maintaining constant presence within client meeting floor in a host capacity, monitoring general meeting room status; overrunning or short running meetings, communicating with other support teams for clearing and set ups and completing full detailed room checks.
- Booking, confirming and amending room-booking requests using booking system and communicate with various support services.
- Answering telephones and redirecting phone calls.
- Booking, amending and announcing taxis and dealing professionally with any issues.
- Working closely with AV team regarding set up of video, telephone conferencing and general equipment set ups.
- Daily communication with the Facilities team and liaising with the catering team regarding refreshments, lunches and dinners for meetings.
- Dealing professionally and efficiently with queries from external and internal users via email and phone.
- Maintaining neat and tidy reception area at all times.
- Maintaining stock levels for stationary in client meeting rooms.
- Maintaining a safe and secure working environment to ensure safety of employees, building and visitors/clients.
SKILLS AND EXPERIENCE
- Front of house experience essential - ideally gained within large professional services or legal firm.
- Exceptional client services experience to a 5 star standard.
- High level attention to detail is a must to be able to deal with large, complex bookings.
- Ability to prioritise workload and be calm under pressure.
- Demonstrate a team player attitude at all times.
- Flexibility in both attitude and working hours is essential, working shifts and willing to step in when required, covering team absence when required.
- Excellent timekeeping and attendance.
- Professional appearance at all times.
- Knowledge of modern room booking systems is required (Rendezvous, Manhattan, Condeco) with experience of booking complex meetings and block bookings.
- The candidate will be required to work on a shift rota based on 35 hours per week: Monday to Friday between hours of 7am and 7pm.
Please get in touch for immediate consideration!
Corporate Receptionist in London employer: Career Legal
Contact Detail:
Career Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your front-of-house experience. Share specific examples of how you've delivered exceptional client service in the past. Remember, they want to see that 5-star standard in action!
✨Tip Number 3
Don’t forget to highlight your attention to detail! Bring up instances where your meticulous nature made a difference, especially in managing complex bookings or ensuring meeting rooms were perfectly set up.
✨Tip Number 4
Finally, be flexible and show your team player attitude. Let them know you're willing to step in when needed and can handle the pressure of a busy reception area. And hey, don’t forget to apply through our website for a smoother process!
We think you need these skills to ace Corporate Receptionist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your front of house experience and any client service roles you've had, as we want to see how you can bring that 5-star standard to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Corporate Receptionist role. Mention specific experiences that demonstrate your attention to detail and ability to handle complex bookings.
Showcase Your Professionalism: Since this role involves a lot of client interaction, make sure your application reflects a professional tone. We’re looking for someone who can maintain a polished appearance and communicate effectively, so let that come through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Career Legal
✨Know the Firm Inside Out
Before your interview, do some research on the law firm. Understand their values, recent cases, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Greeting Skills
As a Corporate Receptionist, first impressions are crucial. Practice how you would greet clients and visitors. Make sure to convey warmth and professionalism, as this is key to delivering that 5-star client service they’re looking for.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like managing a busy reception or dealing with difficult clients. Prepare examples from your past experience that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Showcase Your Attention to Detail
Highlight your attention to detail during the interview. You might be asked about managing meeting room setups or ensuring everything runs smoothly. Share specific instances where your meticulous nature made a difference in your previous roles.
