At a Glance
- Tasks: Deliver a 5-star welcome and manage calls in a prestigious law firm.
- Company: Join a leading and highly regarded law firm with a professional atmosphere.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Why this job: Be the face of the firm and make a lasting impression on clients.
- Qualifications: Excellent communication skills and a strong customer service mindset.
- Other info: Dynamic role with opportunities to build relationships and develop your career.
The predicted salary is between 28800 - 43200 £ per year.
Our client, a leading and highly regarded law firm, is seeking a professional, friendly, and outgoing Front of House Receptionist to join their team. This is a key role within the firm, responsible for delivering a consistently exceptional, 5-star service to clients, visitors, and internal stakeholders.
The successful candidate will be an excellent communicator with a strong customer service mindset, the ability to multitask, and a proactive, can-do attitude.
Key Responsibilities:- Delivering a professional, warm, and 5-star welcome to all clients and visitors
- Building strong working relationships across the firm
- Managing incoming calls via a switchboard system in a calm, polite, and professional manner
- Receiving deliveries and notifying the relevant team members
- Monitoring the security system and issuing visitor fobs as required
- Booking and coordinating conference calls
- Arranging taxis and other ad-hoc requests
- Assisting with collating records and producing reports
- Ensuring insurance certificates are valid and up to date, and supporting the renewal process
This is an excellent opportunity for a polished and customer-focused receptionist to join a prestigious professional services environment.
Legal Receptionist employer: Career Legal
Contact Detail:
Career Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Receptionist
✨Tip Number 1
First things first, make sure you know the firm inside out. Research their values, recent cases, and what makes them tick. This way, when you walk in for that interview, you can show off your knowledge and enthusiasm – it’ll definitely impress them!
✨Tip Number 2
Practice your communication skills! As a Legal Receptionist, you'll be the face of the firm. So, role-play with a friend or family member to nail down how you’d handle different scenarios, like managing calls or welcoming clients. Confidence is key!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're proactive and genuinely interested in the role – plus, it keeps you fresh in their minds.
✨Tip Number 4
Finally, apply through our website! We’ve got loads of resources to help you prepare and stand out. Plus, it’s a great way to show you’re serious about joining the team. Let’s get you that job!
We think you need these skills to ace Legal Receptionist
Some tips for your application 🫡
Show Off Your Personality: When writing your application, let your friendly and outgoing nature shine through. We want to see your personality, so don’t be afraid to inject a bit of warmth into your words – after all, you’ll be the first point of contact for clients and visitors!
Highlight Your Communication Skills: Make sure to emphasise your excellent communication skills in your application. We’re looking for someone who can manage calls and interact with various stakeholders, so share examples of how you've successfully communicated in previous roles.
Demonstrate Your Customer Service Mindset: Since this role is all about delivering 5-star service, it’s crucial to showcase your customer service experience. Tell us about times when you went above and beyond to help a client or resolve an issue – we love hearing those stories!
Keep It Professional Yet Approachable: While we want to see your personality, remember to keep your application professional. Use clear and concise language, and make sure to proofread for any typos. A polished application reflects the high standards we uphold at our firm!
How to prepare for a job interview at Career Legal
✨Show Off Your People Skills
As a Legal Receptionist, you'll be the first point of contact for clients and visitors. Make sure to highlight your communication skills during the interview. Share examples of how you've provided excellent customer service in previous roles, and don’t forget to smile – it goes a long way!
✨Demonstrate Your Multitasking Abilities
This role requires juggling multiple tasks at once, so be prepared to discuss how you manage your time effectively. Bring up specific instances where you successfully handled several responsibilities simultaneously, like managing calls while greeting visitors or coordinating schedules.
✨Know the Firm Inside Out
Research the law firm thoroughly before your interview. Understand their values, recent news, and the services they offer. This knowledge will not only impress your interviewers but also help you tailor your answers to align with the firm's culture and expectations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to deal with challenging clients or unexpected issues. Practising your responses will help you feel more confident and articulate during the interview.