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For Companies At a Glance
- Tasks: Welcome clients and manage meeting rooms with a professional touch.
- Company: Leading international law firm in the heart of London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be the face of a prestigious firm and enhance your client service skills.
- Qualifications: Front of house experience and exceptional attention to detail required.
- Other info: Join a supportive team and enjoy a vibrant workplace culture.
The predicted salary is between 25800 - 29200 £ per year.
My client, a leading international law firm based in the City, are seeking a Receptionist to join their busy team.
THE ROLE
- Delivering the professional greeting of clients and visitors to the highest standards from the reception desk; registering clients on arrival and calling partners/hosts before escorting clients to the reception area and offering and supplying refreshments.
- Escorting clients to meeting rooms, ensuring all requirements and expectations are met.
- Managing the meeting room space, ensuring standards are maintained and all client areas are fully stocked and functional at all times.
- Supporting all events with meet and greet and registration, maintaining the standard of meeting rooms.
- Checking all client meeting rooms before commencement of meetings to ensure standards are met.
- Maintaining constant presence within client meeting floor in a host capacity, monitoring general meeting room status; overrunning or short running meetings, communicating with other support teams for clearing and set ups and completing full detailed room checks.
- Booking, confirming and amending room-booking requests using booking system and communicate with various support services.
- Answering telephones and redirecting phone calls.
- Booking, amending and announcing taxis and dealing professionally with any issues.
- Working closely with AV team regarding set up of video, telephone conferencing and general equipment set ups.
- Daily communication with the Facilities team and liaising with the catering team regarding refreshments, lunches and dinners for meetings.
- Dealing professionally and efficiently with queries from external and internal users via email and phone.
- Maintaining neat and tidy reception area at all times.
- Maintaining stock levels for stationary in client meeting rooms.
- Maintaining a safe and secure working environment to ensure safety of employees, building and visitors/clients.
SKILLS AND EXPERIENCE
- Front of house experience essential - ideally gained within large professional services or legal firm.
- Exceptional client services experience to a 5 star standard.
- High level attention to detail is a must to be able to deal with large, complex bookings.
- Ability to prioritise workload and be calm under pressure.
- Demonstrate a team player attitude at all times.
- Flexibility in both attitude and working hours is essential, working shifts and willing to step in when required, covering team absence when required.
- Excellent timekeeping and attendance.
- Professional appearance at all times.
- Knowledge of modern room booking systems is required (Rendezvous, Manhattan, Condeco) with experience of booking complex meetings.
Corporate Receptionist employer: Career Legal
Contact Detail:
Career Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field or related industries. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your greeting skills! As a Corporate Receptionist, first impressions are everything. Role-play with a friend or family member to nail that professional yet warm welcome. It’ll help you feel more confident when you meet potential employers.
✨Tip Number 3
Stay organised! Keep track of all your applications and follow-ups. Use a simple spreadsheet or an app to manage your contacts and deadlines. This way, you won’t miss any opportunities and can show your attention to detail right from the start.
✨Tip Number 4
Apply through our website! We’ve got loads of great opportunities waiting for you. Plus, applying directly can sometimes give you a better chance of getting noticed. So, don’t hesitate – get your application in and let’s get you that dream job!
We think you need these skills to ace Corporate Receptionist
Some tips for your application 🫡
Show Off Your Front of House Experience: Make sure to highlight any front of house experience you've got, especially if it's in a professional services or legal setting. We want to see how you’ve delivered top-notch client service before!
Attention to Detail is Key: When you're writing your application, emphasise your attention to detail. Mention specific examples where you've managed complex bookings or ensured everything was perfect for clients. We love a candidate who can keep things running smoothly!
Flexibility is a Must: Let us know about your flexibility in both attitude and working hours. If you've had to cover for colleagues or adapt to changing situations, share those experiences! It shows you're a team player, which is super important for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Career Legal
✨Know the Firm Inside Out
Before your interview, do some homework on the law firm. Understand their values, recent cases, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your responses to align with their culture.
✨Showcase Your Front of House Experience
Be ready to discuss your previous front of house roles in detail. Highlight specific examples where you delivered exceptional client service or managed complex bookings. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Attention to Detail
Since this role requires a high level of attention to detail, prepare to discuss how you've ensured accuracy in past positions. Bring up instances where your meticulousness made a difference, whether it was in managing meeting room setups or handling client queries.
✨Exude Professionalism and Flexibility
Dress smartly and maintain a professional demeanor throughout the interview. Be prepared to discuss your flexibility regarding working hours and how you handle pressure. Share examples of times when you stepped in to support your team during busy periods.
