Reception & AV Technician - 4 DAY WEEK in City of London

My client, a leading law firm based in the City, are seeking a Reception & AV Technician to join their existing team. This role is 35 hours based over a 4 day week (Monday - Thursday).

This is a client facing role, where you will work closely with the Reception and Facilities teams providing support and guidance to ensure a professional AV service to the firm.

• Provide high-quality, client-facing AV support within the office.
• Set up and support hybrid and in-person meetings and events.
• Act as first point of contact for AV queries and troubleshooting.
• Maintain and support meeting room technology and systems.
• Conduct regular checks of AV equipment, identifying and resolving faults.
• Coordinate repairs and maintenance with external AV suppliers.
• Ensure all meeting rooms are fully operational and presentation ready.
• Support installation and upgrades of AV equipment.
• Maintain accurate records of AV equipment and maintenance activity.
• Provide support and guidance to Front of House teams on AV usage.
• Provide Front of House support where required, including direct client engagement.

• Strong technical skills and experience of AV systems and meeting room technology (MTR and conferencing platforms such as Microsoft Teams, Zoom, Webex and Google Meet).
• Confidence in troubleshooting technical issues.
• Basic networking knowledge (including IP addresses, MAC and DNS), with the ability to support cabling, data connectivity and remote system management.
• Clear and professional communication skills.
• A positive, proactive approach with the ability to use initiative.
• Experience in a client-facing or customer service environment.
• Ability to train and guide others in a clear and supportive way.
• Well organised, with a methodical and detail-focused approach.
• A flexible and adaptable attitude, with willingness to travel where required.
• Strong team player who can also work independently.
• Good working knowledge of Microsoft 365 applications.

This role is a 35-hour week, typically worked over four days (Monday to Thursday) on a condensed hours basis. Working hours will generally fall between 7.30 am and 6.00 pm.

Please apply today for immediate consideration!